Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Sunbury, OH
05.2021 - 12.2021
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Recommended products based on solid understanding of individual customer needs and preferences.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Sandwich Artist
Subway
Sunbury, OH
06.2019 - 09.2019
Greeted guests, promoted specials and took orders.
Assisted customers in choosing menu items by providing food complementing information.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Trained team members to prepare sandwiches and other items according to instructions.