Cora Rodriguez
Boca Raton,FL
Summary
Results-driven team member with experience in training new employees. Known for enhancing workflow processes. Proven track record of contributing positively to team dynamics and company culture.
Overview
3
3
years of professional experience
Work History
Bolay Restaurant - Team Member/Trainer
Rob Barker
Pembroke Pines, Florida
05.2023 - 11.2024
- Monitored progress of employees after training sessions to ensure successful implementation of learned skills.
- Conducted orientation sessions for new hires.
- Ensured that all orders were taken correctly and in a timely manner.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Smoothie King - Shift Leader
John DeCicco
Pembroke Pines, Florida
10.2021 - 04.2023
- Supervised team members during shifts to ensure smooth operations.
- Coordinated daily task assignments to optimize workflow efficiency.
- Trained new employees on procedures and service standards.
- Managed inventory levels and restocked supplies as needed.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Prepared fresh smoothies using high-quality ingredients and equipment.
Education
High School Diploma -
Somerset Academy Charter School
Pembroke Pines, Florida05-2024
Some College (No Degree) -
Florida Atlantic University
Boca Raton, FLSkills
- Customer relationship management
- Event planning
- Workflow management
- Inventory management
- Problem solving
- Social media management
- Effective communication
- Cultivating positive work environment
Timeline
Bolay Restaurant - Team Member/Trainer
Rob Barker
05.2023 - 11.2024
Smoothie King - Shift Leader
John DeCicco
10.2021 - 04.2023
High School Diploma -
Somerset Academy Charter School
Some College (No Degree) -
Florida Atlantic University