Coraima Broussard
Fort Worth,TX
Summary
Proven Leasing Agent with a track record of enhancing tenant satisfaction and streamlining leasing processes at Westdale Management. Skilled in background checks and customer service, I excel in training and mentoring teams for peak performance. My approach has significantly improved service delivery, demonstrating a goal-oriented mindset and a knack for administrative support.
Overview
9
9
years of professional experience
Work History
Leasing Agent
Westdale Managment
05.2019 - 05.2020
- Enhanced tenant satisfaction by addressing concerns and providing timely solutions.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Streamlined leasing processes by implementing organized tracking systems.
Crew Trainer
McDonald's
02.2011 - 08.2014
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Encouraged customer-first mindset among crew members, leading to notable improvements in service delivery.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Education
Medical Assistant -
Fortis Institute
Grand Prairie, TX01.2015
High School Diploma -
Evolution Academy
Richardson, TX05.2012
Skills
- Customer service
- Leasing preparation and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Background checks
- Training and mentoring
- Administrative support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Leasing Agent
Westdale Managment
05.2019 - 05.2020
Crew Trainer
McDonald's
02.2011 - 08.2014
Medical Assistant -
Fortis Institute
High School Diploma -
Evolution Academy
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