CORAL SALYERS
Colorado Springs,CO
Summary
Detail-oriented individual experienced in hospitality and customer service. Exceptional problem-solving and multitasking skills, with a demonstrated ability to handle challenging situations, in a fast paced environment. Continually seeking to learn new skills and adaptability. Committed to providing superior customer service and creating a welcoming and enjoyable atmosphere for guests, as well as a strong working relationship with all members of the staff to promote optimal service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Shift Lead Manager
Beasts & Brews/Red's Sunset Grill
11.2022 - 12.2024
- Observed guest needs throughout dining experience, driving high-quality service
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Server/Shift Lead Manager
Garden City Steakhouse
06.2018 - 10.2022
- Greeted and accommodated guests, building positive experience from first interaction
- Checked in with guests throughout meal service, replenishing drinks, and catering to additional requests
- Prioritized multiple tasks in dynamic environment while maintaining a calm composure
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
- Optimized front-of-house operations by managing capacity, avoiding long wait times for guests
Education
High School Diploma -
Garden City High School
Garden City, Kansas05.2020
Skills
- Safe Food Handling
- Decision-making
- Team leadership
- Team management
- Customer engagement
- Strong multitasking
- Highly reliable
- Strong work ethic
Certification
- Food Handler, North American Learning Institute, 2022
- Alcohol Education, TIPS, 2023
Timeline
Server/Shift Lead Manager
Beasts & Brews/Red's Sunset Grill
11.2022 - 12.2024
Server/Shift Lead Manager
Garden City Steakhouse
06.2018 - 10.2022
- Food Handler, North American Learning Institute, 2022
- Alcohol Education, TIPS, 2023
High School Diploma -
Garden City High School
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