CORAZON TURINGAN
River Edge,NJ
Summary
Adept at driving customer satisfaction and retention, I leveraged adaptability and sales techniques at CL PROPERTY INVESTMENT to enhance service quality. My background spans healthcare provider, legal, insurance, and real estate sectors, emphasizing problem-solving and negotiation skills. Achievements include streamlining processes to boost efficiency and exceed client expectations, underpinning a track record of fostering loyalty and trust.
Overview
35
35
years of professional experience
Work History
Rental Agent
CL PROPERTY INVESTMENT
43 TENNEY AVE, NJ
10.2012 - Current
- Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
- Provided detailed explanation of rental policies and procedures to customers.
- Completed paperwork associated with each transaction accurately and efficiently.
- Resolved customer complaints in a professional manner while adhering to company guidelines.
- Ensured proper maintenance of rental fleet by scheduling regular service appointments as needed.
- Responded promptly to emergency calls from customers who experienced mechanical problems while on the road.
- Explained policies and reviewed documentation to obtain signatures.
- Updated and maintained rental agreement files and documents.
- Oversaw maintenance, appearance and performance of company vehicles.
- Collected and recorded rental payments and late fees for entry into various financial reports related to forecasting, budgeting, expenditure scheduling and bill paying.
- Answered customer questions to maintain high satisfaction levels.
Caregiver/Nurse
Various Hospitals/Nursing Home/Home Health
New Jersey/New York/Los Angeles, NJ/NY/CA
11.2001 - 03.2024
- Provided nursing care for patients with various medical diagnoses and treatments.
- Administered medications and treatments in accordance with physician orders.
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
Real Estate Agent
20th Century Fox
LOS ANGELES, CA
01.2003 - 01.2012
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Negotiated purchase agreements and contracts with buyers and sellers.
Life Insurance Agent
ALLSTATE FAMILY INSURANCE
LOS ANGELES, CA
01.1991 - 01.2001
- Assisted customers in selecting the right life insurance coverage for their needs.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Negotiated terms of policy with clients to ensure maximum benefit for both parties.
- Analyzed client portfolios to determine best investment opportunities.
- Attended educational seminars and conferences to stay up-to-date on industry trends.
LEGAL SECRETARY
STATE OF CALIFORNIA COMPENSATION INSURANCE FUND
LOS ANGELES, CA
01.1990 - 01.1998
- Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
Education
Bachelor of Science - NURSING
UNIVERSITY OF PHOENIX
Pasadena, CA03-2007
Associate of Science - NURSING
Pasadena City College
Pasadena, CA05-2001
Bachelor of Science - FOODS AND NUTRITION
UNIVERSITY OF SANTO TOMAS
ESPANA, PHILIPPINES08-1984
Skills
- Prospecting
- Adaptability
- Customer Retention
- Sales Techniques
- Problem-solving aptitude
- Hospitality and accommodation
- Negotiation Skills
- Complaint resolution
- Accountability
Timeline
Rental Agent
CL PROPERTY INVESTMENT
10.2012 - Current
Real Estate Agent
20th Century Fox
01.2003 - 01.2012
Caregiver/Nurse
Various Hospitals/Nursing Home/Home Health
11.2001 - 03.2024
Life Insurance Agent
ALLSTATE FAMILY INSURANCE
01.1991 - 01.2001
LEGAL SECRETARY
STATE OF CALIFORNIA COMPENSATION INSURANCE FUND
01.1990 - 01.1998
Bachelor of Science - NURSING
UNIVERSITY OF PHOENIX
Associate of Science - NURSING
Pasadena City College
Bachelor of Science - FOODS AND NUTRITION
UNIVERSITY OF SANTO TOMAS
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