- Music
- Reading
- Disc Golf
- Gym Workouts
Corban Dean
Winter Park
Summary
Results-driven customer service representative with extensive experience in team training and ethical leadership. Recognized for implementing feedback mechanisms that improve service quality and enhance team performance.
Overview
7
7
years of professional experience
Work History
Student Leader
First Baptist Church Merritt Island
Merritt Island, FL
08.2019 - 05.2024
- Developed training materials for new student leaders to enhance leadership skills and program knowledge.
- Implemented feedback mechanisms to assess program effectiveness and gather participant insights for enhancements.
- Led strategic planning sessions focused on long-term vision and goals for youth engagement within the church community.
- Developed strong public speaking abilities while presenting at numerous campus events and meetings.
- Assisted in the tech booth as the main lighting designer, Pro Presenter operator, and audio engineer.
Customer Service Representative
Chick-fil-A
Merritt Island, FL
05.2021 - 12.2023
- Assisted customers with inquiries, providing timely and accurate information.
- Processed orders efficiently, ensuring customer satisfaction and repeat business.
- Resolved customer complaints with empathy, enhancing overall dining experience.
- Maintained cleanliness and organization of service areas for optimal efficiency.
Customer Service Representative
Jersey Mike's Subs
Merritt Island, FL
01.2024 - 04.2025
- Collaborated with team members to streamline operations and improve service speed.
- Trained new employees on customer service protocols and operational procedures.
- Monitored inventory levels, assisting in stock management to prevent shortages.
- Implemented feedback mechanisms to gather customer insights for service improvement.
Intern
First Baptist Church Merritt Island
Merritt Island, FL
05.2025 - 08.2025
- Assisted in organizing community events and church services, enhancing member engagement.
- Supported administrative tasks including scheduling meetings and managing communications for staff and volunteers.
- Collaborated with team members to prepare materials for worship services, ensuring timely availability.
- Coordinated logistics for youth group activities, fostering a supportive environment for participants.
- Gained valuable experience in running a social media page for student ministry, which saw a 250% increase in engagement across all platforms.
Retail Sales Associate
Disc Golf Center
DeBary, FL
03.2025 - Current
- Delivered exceptional customer service by assisting shoppers with product selections and inquiries.
- Managed inventory control, ensuring accurate stock levels and timely replenishment of merchandise.
- Trained new team members on sales techniques and store procedures to enhance performance.
- Implemented visual merchandising strategies to optimize product displays and increase customer engagement.
Education
Bachelor of Science - Mechanical Engineering
University of Central Florida
Orlando, FL04-2028
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Ethical leadership
- Peer mentoring
- Time management
- Punctual and reliable
- Team collaboration
- Microsoft Office Suite
Interests
Timeline
Intern
First Baptist Church Merritt Island
05.2025 - 08.2025
Retail Sales Associate
Disc Golf Center
03.2025 - Current
Customer Service Representative
Jersey Mike's Subs
01.2024 - 04.2025
Customer Service Representative
Chick-fil-A
05.2021 - 12.2023
Student Leader
First Baptist Church Merritt Island
08.2019 - 05.2024
Bachelor of Science - Mechanical Engineering
University of Central Florida