Cordarrius Thomas
Casselberry
Summary
Energetic and detail-oriented server with over 3 years of experience delivering high-quality guest service in fast-paced, high-volume restaurant settings. Proven ability to multitask efficiently, handling complex orders, and building lasting customer relationships in both casual and high-pressure environments. I'm also skilled in upselling, teamwork, and conflict resolution. I'm reliable and heavily focused on what I can bring to the company, team and myself. I personally love working in the industry being able to meet and give a great overall experience to everyone I come across.
Overview
4
4
years of professional experience
Work History
Server
First Watch
11.2023 - Current
- Managed multiple guests in a consistent fast-paced brunch environment with rare mistakes and refires
- Gained multiple regulars through consistent and caring service
- Memorized seasonal menus and confidently recommended dishes based on the guest satisfaction, while boosting my check average
- I'm a huge team player and I love getting to know and supporting my team members
- Learned to thrive in a fast paced environment while keeping cool and handling everything effeciently
Server
Bubbas 33
11.2021 - 06.2023
- Familiar with common bar drinks and able to recommend pairings based on taste and specials.
- Multitasked multiple large parties while food running, bussing, seating tables and taking care of my guests.
- Fast and accurate with POS systems including tracking tabs, comps, checks and voids.
- Helped coworkers with drink runs, resetting tables , and turnovers without being asked.
- De-escalated numerous situations drunk or not with calm, funny and helpful communication.
- Mastered upselling to with the pace of their dining experience and menu combos for higher check averages.
Education
High School Diploma -
Northview High School
Century, FL05-2020
Skills
- Customer Service Excellence
- Multitasking in fast-paced environments
- Conflict Resolution & De-escalation
- POS System Proficiency
- Team Collaboration
- Cash Handling
Timeline
Server
First Watch
11.2023 - Current
Server
Bubbas 33
11.2021 - 06.2023
High School Diploma -
Northview High School
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