Coreane M. Matthews
Laurelton,USA
Summary
Dependable Office and Retail Management Professional experienced in administrative operations and customer service. Managed multiple priorities and coordinated daily activities to enhance workflow and productivity while supporting staff and maintaining organized operations. Focused on fostering a positive team environment and delivering value through strong leadership and effective communication.
Overview
10
10
years of professional experience
Work History
Office Manager and Dispatch
J.O.A.T. NYC LLC
Brooklyn, N.Y.
07.2016 - Current
- Manage daily office operations and administrative activities to ensure an efficient and organized workplace.
- Coordinated schedules, appointments, meetings, and communications to optimize daily business operations.
- Serve as a professional point of contact for clients, employees, vendors, and business partners.
- Prepare, organize, and maintain business records, documents, correspondence, and administrative files.
- Coordinate projects, assignments, and deadlines while managing multiple priorities.
- Handle incoming calls, emails, inquiries, and customer communications professionally.
- Assisted management with special projects and research, contributing to successful business initiatives and reports.
- Developed and maintained organizational systems that streamlined productivity and enhanced workflow.
- Address customer and administrative concerns and work toward timely resolutions.
- Support management with planning, coordination, and implementation of business operations
Assistant Store Manager
Earnest Foods
Queens, N.Y.
11.2021 - 09.2025
- Supported daily management and operations of the store, contributing to business performance.
- Supervised, supported, and trained employees while maintaining a productive and professional work environment.
- Provided leadership and support to employees while helping maintain a positive team environment.
- Provided exceptional customer service and professionally resolved customer questions and concerns.
- Monitored inventory and coordinated ordering and receiving of merchandise to maintain optimal stock levels.
- Monitored inventory, assisted with ordering and receiving merchandise, and helped maintain accurate stock levels.
- Helped enforce company policies, procedures, safety standards, and workplace expectations.
- Identified operational concerns and collaborated on solutions to enhance efficiency and customer satisfaction.
- Supported the Store Manager with administrative duties, reports, and operational responsibilities.
Education
Some College (No Degree) - Business Management
Borough of Manhattan Community College
Skills
- Office management
- Administrative Coordination
- Scheduling & Calendar Management
- Business Operations
- Inventory Management
- Vendor relations
- Microsoft Office
- Team Leadership
- Staff training
- Customer Service
- Problem Solving
- Communication
Timeline
Assistant Store Manager
Earnest Foods
11.2021 - 09.2025
Office Manager and Dispatch
J.O.A.T. NYC LLC
07.2016 - Current
Some College (No Degree) - Business Management
Borough of Manhattan Community College