Coree Cosentino
Virginia Beach,VA
Summary
Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through five years of experience interviewing specialists, witnesses, and claimants to compile information.
Overview
7
7
years of professional experience
Work History
Coverage and Liability Adjuster
GEICO, Government Employees Insurance
07.2022 - Current
- Evaluated insurance policies and analyzed damages to determine coverage.
- Identified and investigated fraud indicators.
- Established customer relationships and answered questions regarding contract language.
- Verified insurance claims and determined and negotiated settlement amounts.
- Resolved first party medical claims by approving and/or denying based on contract guidelines for various health insurance companies.
- Negotiated loss of revenue and loss of income claims.
Coach
GEICO, Government Employees Insurance
03.2022 - 07.2022
- Utilized positive communication to encourage team and promote integrity and respect.
- Collaborated with other coaches and supervisors to create and execute coaching plans.
- Monitored team practices to establish high level of performance.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Analyzed and evaluated team performance metrics to identify areas of improvement.
General Manager
Tropical Smoothie Cafe
09.2016 - 01.2019
- Managed budget implementations, employee reviews, training, and schedules.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Used data trends to evaluate the need for product and order new product when necessary
- Conducted hiring interviews to determine the best candidates for the position.
- · Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Shift Lead
Tropical Smoothie Cafe
07.2016 - 09.2016
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- · Trained new employees and delegated daily tasks and responsibilities.
Education
Associate of Science - Social Sciences
Tidewater Community College
Norfolk, VA12.2017
Skills
- Liability Determinations
- Claims File Management Processes
- Data Analysis
- Report Writing
- Contract Analysis
- Customer Service
- Strong Communication and Interpersonal Skills
- Evidence Review
- Advanced Oral and Written Communication Skills
- Claims Negotiation
- Examine Reports
Timeline
Coverage and Liability Adjuster
GEICO, Government Employees Insurance
07.2022 - Current
Coach
GEICO, Government Employees Insurance
03.2022 - 07.2022
General Manager
Tropical Smoothie Cafe
09.2016 - 01.2019
Shift Lead
Tropical Smoothie Cafe
07.2016 - 09.2016
Associate of Science - Social Sciences
Tidewater Community College
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