Coreem Hairston
Newark,NJ
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Studio502
Newark, 07103
01.2022 - Current
- Provided top quality control and eliminated downtime to maximize revenue.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Resolved customer complaints promptly and efficiently.
Customer Service Representative
Redds grill and bistro
Orange, New Jersey
01.2023 - 01.2024
- Provided top quality control and eliminated downtime to maximize revenue.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
Nursing Science
Essex County College
Newark, NJ06-2026
High School Diploma -
Bayonne High School
Bayonne, NJ06-2022
Skills
- Account updating
- Complaint resolution
- Scheduling
- Credit card payment processing
- Adaptability and flexibility
Timeline
Customer Service Representative
Redds grill and bistro
01.2023 - 01.2024
Customer Service Representative
Studio502
01.2022 - Current
Nursing Science
Essex County College
High School Diploma -
Bayonne High School