Corenthia Brown
Manchester,CT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Sr ROI Specialist
Sharecare
04.2018 - Current
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient records in compliance with security regulations.
- Provided outstanding customer service to patients requesting copies of their medical records or seeking assistance with related inquiries.
- Scanned medical records in digital format for easy retrieval and accessibility.
Surgical Coordinator
Yale Medical Group
08.2016 - 08.2017
- Enhanced patient satisfaction by efficiently scheduling surgeries and pre-operative appointments.
- Increased patient satisfaction with timely communication regarding appointment confirmations and reminders.
- Supported successful surgical outcomes by ensuring accurate documentation of patient medical histories, insurance information, and surgical consents.
- Collaborated with insurance providers to obtain necessary authorizations for scheduled surgeries, minimizing delays or cancellations due to coverage issues.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
Patient Services Specialist
Advanced Radiology
01.2012 - 08.2016
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Contacted insurance company to verify patient coverage before visit.
- Consistently maintained confidentiality of sensitive information in accordance with regulatory guidelines to protect privacy rights of all parties involved in care provision process.
- Streamlined registration process for improved patient experience and reduced wait times.
Skills
- HIPAA Compliance
- Medical Terminology
- EMR / EHR
- Epic Systems
Education
Office Administation
Lincoln Technical Institute - Hamden
Hamden, CTTimeline
Sr ROI Specialist
Sharecare
04.2018 - Current
Surgical Coordinator
Yale Medical Group
08.2016 - 08.2017
Patient Services Specialist
Advanced Radiology
01.2012 - 08.2016
Office Administation
Lincoln Technical Institute - Hamden
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