Janean Burns

Executed daily tasks and goals for medical records requests efficiently.

Trained new hires on operational procedures and system usage.

Provided coverage at various sites to maintain service continuity.

• Verifying insurance, collecting co-pays and balances, updating patient information, completing medical record requests, ICD diagnosis/procedure code entry, new personnel training

• Meeting and developing new clients, recruiting and training new team members, maintaining inventory levels for efficient and timely customer service.

• Scheduling team members, Counting cash drawers, and preparing bank deposits

• Coding surgical procedures

• Coding ER charts

• Transcription of daily office visits