Summary
Overview
Work History
Education
Skills
Timeline
Generic

Coressa McCurdy

New York

Summary

Experienced and results-driven Marketing Manager with a proven track record in developing and executing successful marketing strategies. I am seeking a challenging role where I can contribute my skills in strategic planning, team leadership, and creative problem-solving to achieve business objectives.

Professional with comprehensive background in processing, prepared to bring high standards to new role. Known for improving operational efficiency and ensuring accuracy in documentation. Team-oriented with strong focus on achieving results and adapting to changing needs. Proficient in data management and regulatory compliance.

Overview

7
7
years of professional experience

Work History

Balance Processor

Brink’s Incorporated
02.2024 - Current
  • Ensure all data entry & verification in PC Coing iTrack & balance verification for customer
  • Balance coin reporting monthly & balance satellite vaults daily
  • Protect and secure Record Keeping
  • Guard Liability & assets & ensure data entry of payout & deposits to the FED System.
  • Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
  • Improved client satisfaction by ensuring timely and accurate processing of requests.
  • Facilitated cross-departmental collaboration to improve overall processing efficiency.
  • Streamlined communication channels between processing and customer service departments, enhancing service delivery.

Cash Processing/ Vault Processors

Brink’s Incorporated
03.2018 - Current
  • Ensure all work & cash through Window & process check image into FIS System.
  • Verify cash, perform data input into iTrack, mix and check for all deposits types including ATM; Compusafe
  • Validate Bulk Pull and fill each order by packing slips. Ensure all imaged work and teller paperwork is delivered to the appropriate areas and or filled.
  • Process and verify cash & maintain accurate records
  • Ensure the Safety of personal valuable
  • Supported team members in their tasks, contributing to overall team success.
  • Increased productivity by effectively managing workload and prioritizing tasks.

Team Lead - Supervisor

Brink’s Incorporated
01.2023 - 01.2024
  • Provide first line supervision to Cash Logistics Employees.
  • Adhere to SLA performance and contract requirement
  • Maintain accurate records, handle customer inquiries, and balance transactions daily.
  • Cross- Train and Perform other duties as assigned
  • Create employee scheduling to support daily work load.
  • Oversee daily cash operation & change order preparation & inventory management.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

BPS/M-5 Operator- Bank Notes Processing System

Brink’s Incorporated
01.2019 - 01.2022
  • Reposition belts, guides and adjusts the banknotes feeder for best performance
  • Load & change the BPS/M-5consumable and strapping materials
  • Prep currency for BPS/M-5 and head card & Resolved bank notes jam recoveries while processing.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.

Education

Associate of Arts -

LAGUARDIA COMMUNITY COLLEGE
Long Island City, NY
06-2019

High School Diploma -

FREDERICK DOUGLASS ACADEMY
Brooklyn, NY
06.2015

Skills

  • Vault Management
  • Cash Handling expert
  • Banking Procedure
  • Office administration
  • Data Entry Proficiency
  • ATM Management
  • Vault Balancing
  • Deposit Processing
  • Inventory Control
  • Leadership
  • Effective Communication
  • Critical Thinking
  • Office Administration
  • Microsoft Office: PowerPoint, Word, excel
  • Multitasking and organizing
  • Quality control
  • Document management
  • Attention to detail
  • Teamwork and collaboration
  • Data entry experience
  • Customer service
  • Data entry background
  • Process control
  • Decision-making
  • Team leadership
  • Time management

Timeline

Balance Processor

Brink’s Incorporated
02.2024 - Current

Team Lead - Supervisor

Brink’s Incorporated
01.2023 - 01.2024

BPS/M-5 Operator- Bank Notes Processing System

Brink’s Incorporated
01.2019 - 01.2022

Cash Processing/ Vault Processors

Brink’s Incorporated
03.2018 - Current

Associate of Arts -

LAGUARDIA COMMUNITY COLLEGE

High School Diploma -

FREDERICK DOUGLASS ACADEMY