Corey Burris Jr
Wilmington,DE
Summary
Detail-oriented administrative professional skilled in Excel, data analysis, and workload management. Delivers operational and client support while fostering effective communication. Aiming to leverage expertise to drive organizational success and contribute to achieving company objectives.
Overview
17
17
years of professional experience
Work History
Administrative Coordinator
Martin Luther King Center of DE
Wilmington, Delaware
08.2023 - Current
- Summarized and analyzed data from sources to create detailed documents, reports and high-level presentations.
- Prepared correspondence, memos, and reports for nonprofit leadership and staff.
- Supported intake processes for clients seeking center services and referrals.
Customer Service Lead
Target
Wilmington, Delaware
08.2018 - 06.2023
- Supported guest interactions across checkout, returns, and order pickup areas.
- Trained team members on service standards and front-end processes to ensure consistent guest experiences.
- Resolved guest concerns through calm communication and guidance on store policies, enhancing customer trust.
- Directed guest traffic between self-checkout, service desk, and drive-up stations.
- Maintained cleanliness and organization across Target guest service areas.
- Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
- Developed strategies that targeted customer satisfaction improvements, contributing to a positive shopping environment.
Sortation Associate
Amazon
Middletown, Delaware
11.2014 - 09.2018
- Sorted packages across Amazon fulfillment lanes using barcode scanners and conveyor systems.
- Scanned incoming parcels to verify routing labels and destination codes.
- Followed Amazon work instructions to support accurate sortation flow.
- Collaborated with other team members to ensure efficient workflow of packages through the process line.
- Met daily productivity goals set by management team.
- Communicated effectively with supervisors regarding progress updates on assigned tasks.
Office Assistant
City of Wilmington
Wilmington, Delaware
06.2010 - 06.2014
- Managed incoming and outgoing communications, ensuring timely responses and follow-ups, facilitating effective information flow.
- Assisted clients by addressing inquiries and resolving issues, enhancing client satisfaction.
- Supported project initiatives by organizing tasks and tracking progress, contributing to project completion.
Event Photographer/Audio Visual Technician
Picture That Films
Wilmington, Delaware
06.2009 - Current
- Captured live event coverage for Picture That Films clients and productions.
- Adjusted lighting, composition, and camera settings for changing venues.
- Coordinated shot lists with event planners and film crews.
- Managed multiple projects simultaneously while meeting deadlines.
Education
High School Diploma -
Thomas Mckean Highschool
Wilmington, DE06-2014
Skills
- Data analysis
- Microsoft Excel
- Project coordination
- Data collection
- Workload management
- Team collaboration
- Client communication
- Verbal communication
- Problem solving
- Attention to detail
Timeline
Administrative Coordinator
Martin Luther King Center of DE
08.2023 - Current
Customer Service Lead
Target
08.2018 - 06.2023
Sortation Associate
Amazon
11.2014 - 09.2018
Office Assistant
City of Wilmington
06.2010 - 06.2014
Event Photographer/Audio Visual Technician
Picture That Films
06.2009 - Current
High School Diploma -
Thomas Mckean Highschool