Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Corey Calero

San Antonio,TX

Summary

Accomplished Front End Manager bringing expertise in training and employee development. History of excelling with strong relationship building, assisting in total store operations, decision making and planning strengths.

Overview

11
11
years of professional experience

Work History

Front-End Manager

H-E-B
09.2020 - Current
  • In charge of cashiers, baggers, and making sure the Front-end is held to our high standards
  • Perform projects that help increase productivity, and morale
  • Help open and close the store making sure everything is clean, organized, and presentable for the next day
  • Oversaw cashier operations, bookkeeping and security.
  • In charge of sales making sure 'push items' are recognized by customers
  • Daily email and communication with Upper management to update them on the day-to-day operations.
  • Maintained strong customer relations and effective customer service standards.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Cashier

H-E-B
06.2014 - 09.2020
  • Assist customers at checkout with a high IPMs (items per minute)
  • Assist as assigned with cart collection and restocking
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Given managerially duties such as shadowing new partners to HEB, and guiding them through the basics.

Team Leader

NISD Learning Tree
08.2019 - 12.2019
  • Being a Team Leader I was in charge of my own classroom filled with about 15-17 2nd-3rd graders
  • My job was to help them complete their hw, make sure to go over the Learning Tree guided materials, but most importantly I was there to make sure the children get along and socialize properly.

Communications Intern

Ford
05.2019 - 08.2019
  • Prepared social media posts and videos with eye for viral content strategies.
  • Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
  • Built strong relationships with media outlets and communications professionals to expand personal network.

Counselor, Volunteer

SA Humane Society
06.2012 - 07.2017
  • As a volunteer I assisted with camp counseling, the care of children, pets, faculty, as well as helping with large scale events that the Humane Society would hold for charities or exposure to the shelter itself.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.

Education

Associate of Arts - Business Communications

Northwest Vista College
San Antonio, TX
08.2019

Skills

  • Effective Planning
  • Compliance Requirements
  • Financial Management
  • Motivational Leadership
  • Labor Management Systems
  • Conflict Management
  • Administrative Support
  • Time Management

Accomplishments

  • Achieved the Customer Service Award, Spirit of HEB Award, and the Community Service Award through effectively helping customers with the best possible service, and making sure our partners were taken care of properly.

Timeline

Front-End Manager

H-E-B
09.2020 - Current

Team Leader

NISD Learning Tree
08.2019 - 12.2019

Communications Intern

Ford
05.2019 - 08.2019

Cashier

H-E-B
06.2014 - 09.2020

Counselor, Volunteer

SA Humane Society
06.2012 - 07.2017

Associate of Arts - Business Communications

Northwest Vista College

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Corey Calero