Cory Coleman
Jacksonville,FL
Summary
Dynamic operations leader with a proven track record at Ortega Adult Living, LLC, driving organizational growth through strategic implementation and team leadership. Skilled in phlebotomy and patient communication, I foster a culture of continuous improvement, ensuring high-quality outcomes and enhanced team performance. Committed to excellence in operational efficiency and staff development.
Overview
21
21
years of professional experience
Work History
Director of Operations
Ortega Adult Living, LLC
5622 101st Street Jacksonville, FL 32210
03.2018 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Site Coordinator
LabcCorp
9143 Philips Hwy Ste 495 Jacksonville, FL 32256
02.2005 - 05.2020
- Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Supervised crew of over 10 employees.
- Led site inductions and safety briefings for all new personnel, reinforcing culture of safety and compliance.
- Trained and supervised event staff to complete tasks on time.
- Preform route blood draw on Pediatrics, Adults, Geriatrics and Individual with Disabilities.
- Preform route urinalysis, paternity testing, saliva, blood, urine and hair alcohol testing, fingerprint, genetic testing and collect blood for other outside lab collection kits.
- Centrifuge, process and package all specimen to be ship to the analyzing lab.
Senior Phlebotomist
Baptist Medical Center
800 Prudential Drive Jacksonville, FL 32207
01.2004 - 12.2007
- Lead Phlebotomist in Neonatal Intensive Care Unit.
- Lead Phlebotomist in Wolfson Children's out patients lab.
- Senior Floater for Adult ER & Kids ER.
- Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
- Enhanced patient experience by maintaining a professional and compassionate demeanor during blood collection procedures.
- Served as a knowledgeable resource for patients regarding their lab tests, ensuring they felt informed and comfortable throughout the process.
- Maintained high levels of accuracy in specimen labeling, ensuring proper identification for laboratory testing.
- Packaged and shipped specimens to central lab daily.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assisted in training and onboarding new phlebotomists.
- Assisted in the development of departmental policies and procedures, ensuring compliance with regulatory requirements and accreditation standards.
Education
No Degree - Certification
Affordable Training
7867 Lakeland St, Jacksonville Fl03-2024
No Degree - Certification
North Florida Institute
1900 Park Ave, Orange Park, FL 3207302-2003
High School Diploma -
Baker County High
1 Wildcat Drive, Glen St Mary FL 3204006-1998
Skills
- Phlebotomy procedures
- Venipuncture
- Data Entry
- Biohazard training
- Leadership training
- Team leadership
- Decision-making
- Staff training/development
- Patient Communication
- Specimen Preparation
Timeline
Director of Operations
Ortega Adult Living, LLC
03.2018 - Current
Site Coordinator
LabcCorp
02.2005 - 05.2020
Senior Phlebotomist
Baptist Medical Center
01.2004 - 12.2007
No Degree - Certification
Affordable Training
No Degree - Certification
North Florida Institute
High School Diploma -
Baker County High