COREY FAIRCHILD
Parrish,FL
Summary
Results-driven Manager bringing 20+ years of experience in sales process development and optimization. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish sales goals. Demonstrated success in building and training effective sales teams.
Overview
21
21
years of professional experience
Work History
Sales/ Finance Manager
VW Brandon
Tampa, FL
05.2024 - Current
- Ensured accuracy of contracts prior to customers' signing.
- Ensured compliance with state and federal regulations governing auto financing services.
- Conducted credit analyses to determine customer financing options based on credit scores and financial history.
- Resolved any customer complaints in a timely manner while maintaining excellent customer relations.
- Processed transactions quickly and accurately utilizing dealership software programs.
Sales
Firkins Automotive
Bradenton, FL
12.2023 - 05.2024
- Greeted customers to determine wants or needs.
- Recommended, selected and located merchandise based on customer desires.
- Followed up with customers after purchase to ensure satisfaction with product or service received.
- Responded to inquiries from potential customers via email and telephone.
- Provided information on features, benefits, warranties, and financing options.
- Assisted customers in selecting a vehicle that met their budget and needs.
Sales Manager
Offlease Only Inc
Bradenton, FL
01.2023 - 11.2023
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Coached staff members on effective communication techniques when dealing with customers.
- Created reports detailing sales performance to present to upper management at weekly meetings.
- Leveraged CRM database to drive customer contacts, appointments, and sales.
- Resolved customer complaints regarding sales and service.
- Conducted training sessions for sales staff on customer service and product knowledge.
Finance Manager
Tresl
TX, Remote
04.2021 - 12.2022
- Spoke with applicants to obtain information for loan applications and answer questions about processes.
- Provided guidance and advice on the best financing options available for customers.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Ensured compliance with all applicable state and federal regulations pertaining to auto financing services.
- Exceeded customer satisfaction by finding creative solutions to problems.
Sales Manager
Cox Mazda
Bradenton, FL
04.2017 - 06.2020
- Developed and expanded wholesale database to maximize proceeds and meet business plans.
- Maximized Per Vehicle Retail, resulting in 205% increase YOY.
- Maintained vehicle selection, pricing and specials on website and social media.
- Researched competitive pricing strategies and adjusted prices accordingly to remain competitive in the market.
- Implemented new processes for streamlining workflow between departments at the dealership.
- Conducted weekly meetings with team members to review performance goals and objectives.
- Oversaw acquisition, services, and repairs to bring vehicles up to showroom standard for retail sale.
- Organized paperwork for vehicle purchases and monitored inventory levels to ensure accurate stock records.
- Maintained relationships with vendors and suppliers to secure competitive pricing on parts and services.
- Recruited, trained, evaluated, coached, mentored and disciplined staff members as needed.
Finance Manager
Sunset VW Porsche
01.2017 - 03.2017
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Reviewed contracts for accuracy prior to signing by customers.
- Processed applications for new vehicle loans efficiently and accurately.
- Ensured compliance with all applicable state and federal regulations pertaining to auto financing services.
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
General Sales Manager
Bert Smith VW Subaru
St. Petersburg, FL
10.2014 - 12.2016
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Coordinated the hiring process for new employees by developing job descriptions, recruiting candidates and conducting interviews.
- Maintained open communication channels between department heads so that everyone is informed on important matters affecting the dealership's success.
- Evaluated current policies and procedures for efficiency; recommended changes when appropriate.
- Reviewed financial statements including profit and loss accounts, balance sheets, cash flow statements, ensuring accuracy of data.
- Developed and implemented strategies for sales, customer service, inventory control, financial management and other areas of operations.
- Managed day-to-day operations of dealership including scheduling of staff hours, assigning tasks and monitoring workflow.
- Oversaw acquisition, services, and repairs to bring vehicles up to showroom standard for retail sale.
Finance Director
Stevenson Automotive Group
Jacksonville, NC
04.2013 - 08.2014
- Responsible for nine stores
- Responsible for seeking out and signing up new lenders
- Developed and implemented strategic sales plan to accommodate corporate goals.
- Planned and implemented strategies to grow revenue.
- Recruited, hired, and trained employees on operations and performance expectations.
- Identified opportunities for improvement in operational performance metrics.
- Mitigated business risks by working closely with staff members and assessing performance.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements.
General Manager
Stevenson Automotive Group
Jacksonville, NC
11.2009 - 04.2013
- Developed pricing models for new car inventory and tracked sales performance against targets.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Provided leadership and direction to staff in order to meet established goals.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Reviewed KPIs daily and implemented critical adjustments to increase performance for each metric.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Achieved company growth and brand development through market expansion and sales.
- Managed day-to-day operations of the dealership's sales department.
Sales Manager
Sam Leman Inc.
Peoria, IL
07.2003 - 09.2009
- Maintained updated knowledge through continuing education and advanced training.
- Maintained vehicle selection, pricing and specials on website and social media.
- Researched competitive pricing strategies and adjusted prices accordingly to remain competitive in the market.
- Supported sales team members to drive growth and development.
- Assisted customers in selecting vehicles that best met their needs while maximizing profit potential for dealership.
- Monitored daily operations of the showroom ensuring compliance with company policies and procedures.
- Coached, developed and motivated team to achieve revenue goals.
- Negotiated deals with customers in order to close sales transactions quickly and efficiently.
- Mentored employees to help achieve sales and CSI objectives.
Education
High School Diploma -
Limestone High School
Bartonville, IL05-2000
Skills
- Sales Reporting
- Revenue Forecasting
- Sales Team Training
- KPI Analysis
- Sales Tracking
- Sales Process
- Product Knowledge
- Exceeds Sales Goals
- CRM Software (Eleads, Vinsolutions, ect)
- Verbal and Written Communication
- Training and Coaching
- Profitability Improvement
- Leadership and Team Building
- Dealership Operations
- Schedule Management
- Hiring and Training
- Computer Skills
- Inventory Control
- VAuto, CDK, Dealertrack, Route One, Reynolds
References
References available upon request.
Timeline
Sales/ Finance Manager
VW Brandon
05.2024 - Current
Sales
Firkins Automotive
12.2023 - 05.2024
Sales Manager
Offlease Only Inc
01.2023 - 11.2023
Finance Manager
Tresl
04.2021 - 12.2022
Sales Manager
Cox Mazda
04.2017 - 06.2020
Finance Manager
Sunset VW Porsche
01.2017 - 03.2017
General Sales Manager
Bert Smith VW Subaru
10.2014 - 12.2016
Finance Director
Stevenson Automotive Group
04.2013 - 08.2014
General Manager
Stevenson Automotive Group
11.2009 - 04.2013
Sales Manager
Sam Leman Inc.
07.2003 - 09.2009
High School Diploma -
Limestone High School
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