Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

COREY FLOWERS

Permit Technician
Foley

Summary

Organized and dedicated administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision- making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience
2
2
Certifications

Work History

Permit Technician

Baldwin County Commission
10.2023 - Current

• Provides exceptional customer service by assisting applicants in navigating the permitting process, answering questions, and offering solutions to potential issues.
• Reviews permit applications and all required documents
• Verifies that contractors are state licensed; if not, give appropriate information.
• Issues all building, electrical, mechanical & plumbing permits to licensed contractors.
• Makes sure reports, permits, and money collected all match.
• Makes bank deposits on a weekly basis.

Teller Lead

PNC Bank, NA
05.2014 - 10.2024
  • Coached, mentored and lead tellers by example to deliver a unique customer experience
  • Adhered to all policies and procedures, demonstrating sound judgment within established limits
  • Ensured teller and branch daily operations and transactions were completed in an efficient and accurate manner
  • Assisted the Branch Manager in performance management and new hire selection processes
  • Performed necessary security procedures, audits, and analysis of teller reports and vault management

Veterinary Receptionist

Gulf Coast Veterinary Hospital
04.2016 - 05.2021
  • Ensure that all necessary patient paperwork is accurate before they are discharged from the hospital
  • Manage and filed patient charts
  • Answer phone calls and handle incoming and outgoing mail and email
  • Process credit card payments and prepare bank deposits
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Education

ADVANCED DIPLOMA -

FRUITDALE HIGH SCHOOL

Skills

    Organization

    Leadership experience

    Team player

    Customer-service focused

    Emotional Intelligence

Certification

Notary Public

Timeline

Permit Technician

Baldwin County Commission
10.2023 - Current

Veterinary Receptionist

Gulf Coast Veterinary Hospital
04.2016 - 05.2021

Teller Lead

PNC Bank, NA
05.2014 - 10.2024

ADVANCED DIPLOMA -

FRUITDALE HIGH SCHOOL
COREY FLOWERSPermit Technician