MARINA GUTIERREZ
Pearland,TX
Summary
Dedicated professional with over 5 years of experience in fast-paced environments, skilled in project planning and execution. Strong organizational and communication skills contribute to a positive and efficient workplace. Proactive learner with a strong work ethic, eager to support team objectives and drive company growth. Seeking entry-level opportunities to apply time management and organizational expertise across diverse settings.
Overview
9
9
years of professional experience
Work History
Permit Technician
CITY OF PEARLAND
Pearland, USA
08.2016 - 03.2025
- Processed initial permit applications by accepting submissions, reviewing documents, and calculating fees.
- Clarified application details with builders, designers, and homeowners while resolving complaints respectfully.
- Assisted with data entry tasks and provided public information on permit regulations and procedures.
- Coordinated with inspectors to ensure code compliance and address inquiries on plan reviews.
- Issued building permits while maintaining accurate records of customer accounts and verifying licenses.
- Managed payment processing via various methods, ensuring precise transaction records for permit fees.
- Prepared reports and correspondence regarding permit activities to maintain operational transparency.
- Enforced code regulations by addressing violations and responding effectively to public inquiries.
MACHINE OPERATOR
GENERAL PLASTICS & COMPOSITES
03.2022 - 03.2023
- Responsible for the daily maintenance and repairs of tools, machines, and overall workspace.
- Manufacture quality parts according to engineering drawings and specifications.
- Program and troubleshoot winding machine and software systems.
- Provide input to management for any changes needed in wind patterns.
- Perform daily product inspection and rework as required.
- Knowledge of measuring equipment and usage of power tools.
- Maintained a safe work environment with the use of 5s principle.
- Collaborate with multiple departments to achieve company goals and meet customers' expectations.
PERSONAL SHOPPER
HEB
03.2021 - 03.2022
- Shop orders with accuracy while maintaining a good range of picked units per hour/day.
- Take initiative to ensure that all items requested are found and make judgment calls for substitutes on items not available.
- Check all groceries for quality and replace items that do not meet the standards.
- Accurately retrieve and deliver orders to customers in a timely manner.
- Communicate substitutions and short items to customers and make necessary changes to maintain customer satisfaction.
- Use downtimes to audit carts and sanitize baskets.
- Organize, clean, and restock as needed to ensure a smooth transition for the upcoming team.
5S COORDINATOR
GENERAL PLASTICS & COMPOSITES
03.2018 - 03.2020
- Served as the main resource for ongoing process improvements with the use of kaizen, 5s, and lean manufacturing techniques.
- Prepared post visual components for the shop floor.
- Successfully led a team and held people accountable.
- Collaborated directly with floor personnel, HR management and safety directors.
- Prepare and set up on-boarding processes for safety comprehension and hazard preventive measures.
- Improved warehouse efficiency by 80% and implemented 5s principles throughout the warehouse.
- Ability to train and mentor others to promote a safety culture.
- Oversee any potential hazards and use SWA to prevent injuries, request repairs or needed installations.
- Attend daily production and scrap report meetings. In addition to being an active participant of the safety committee.
- Aid in the completion of online training courses for employees.
Education
Some College (No Degree) - Nursing
ROBERT TURNER HS
Pearland, TXSkills
- Payment processing
- Customer service
- Communication skills
- Problem solving
- Lean manufacturing
- Microsoft Office
- Attention to detail
- Bilingual proficiency
- Permit processing
- Document review
- Continuous improvement
- Team collaboration
References
- Don Owen, General Plastics & Composites, 609-420-4278, GTgrad88@gmail.com
- Juan Ayala, H-E-B, 832-560-3381
References
References available upon request.
Timeline
MACHINE OPERATOR
GENERAL PLASTICS & COMPOSITES
03.2022 - 03.2023
PERSONAL SHOPPER
HEB
03.2021 - 03.2022
5S COORDINATOR
GENERAL PLASTICS & COMPOSITES
03.2018 - 03.2020
Permit Technician
CITY OF PEARLAND
08.2016 - 03.2025
Some College (No Degree) - Nursing
ROBERT TURNER HS