Corey Harmon
Richmond,IN
Summary
Accomplished Branch Manager with a proven track record in plumbing and heating sales, enhancing branch profitability and customer satisfaction through strategic leadership and operational efficiency. Expert in sales techniques and customer service, achieving consistent sales targets. Skilled in fostering team leadership and building strong customer relationships, significantly boosting revenue and streamlining processes.
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Lee Supply Corp
05.2024 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
Branch Manager
Lee Supply Corp
03.2022 - 05.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Branch Manager
Carr Supply
01.2018 - 03.2022
- Maintained friendly and professional customer interactions.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Consulted customers to boost product sales and services.
- Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.
Inside Sales
Carr Supply
02.2016 - 01.2018
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Increased sales revenue by consistently meeting and exceeding individual and team sales targets.
- Collaborated with sales team to deliver customized product demonstrations, resulting in increased sales leads.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
National Trail
New Paris, OH06-2013
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Branch operations management
- Customer relationships
- Excellent work ethic
- Attention to detail
- [Type] sales techniques
- Sales expertise
Timeline
Assistant Manager
Lee Supply Corp
05.2024 - 11.2024
Branch Manager
Lee Supply Corp
03.2022 - 05.2024
Branch Manager
Carr Supply
01.2018 - 03.2022
Inside Sales
Carr Supply
02.2016 - 01.2018
High School Diploma -
National Trail
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