Corey Hudson
Syracuse,New York
Summary
To provide administrative support in a team of motivated institutional leaders.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Robert Half Staffing Agency
06.2023 - 09.2023
- Delivered executive administrative support to senior and departmental engineers through report design and editing, calendar management, and database management. Oversaw electronic file management, bookkeeping operations and report research for CME Associates.
Customer Support Agent
Medtronic
Syracuse, New York
04.2021 - 01.2022
- Provided remote call center support for ordering pacemaker monitors and troubleshooting pacemaker monitors settings. Duties included incoming and outgoing phone calls, session documentation and client follow up.
Caretaker
Horizon Home Care Services
12.2020 - 06.2021
- Provided support to clients in the form of daily housekeeping, errands and companionship.
Districtwide Substitute Teacher
Syracuse City School District
Syracuse
09.2015 - 04.2018
- Acted as a districtwide substitute covering various academic subjects, with a focus on middle school mathematics and English instruction. Conducted student monitoring and assessment, engaged in parental outreach, attended seminars and provided instruction to special needs students. Coordinated after-school activities across the district.
EOP Director/Grant Administrator
Onondaga Community College
Syracuse, NY
12.2007 - 10.2014
- Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.
- Aquired over 1.4 million dollars in state and federal grant funds for program operations and student support.
CSEA Clerical Support
Onondaga Community College
Syracuse, New York
12.2003 - 12.2007
- Executed tasks such as phone support handling, efficient file management, robust customer service delivery and database design and management.
Admission Counselor
State University of New York at Albany
09.1999 - 08.2003
- Delivered undergraduate admission support to incoming students in the form of phone outreach, regional travel, and file review.
Education
Bachelor of Arts - English
State University of New York at Albany
08.1999
Skills
- Administrative support
- Line management
- Calendar management
- Executive level reporting
- Departmental communications
- Event management
- Call center phone support
- In-person customer support
- Information sharing
- Relationship building
- Troubleshooting
- G-suite proficient
- Microsoft Office suite proficient
- Client processing software
- Student retention research
- Industry training
- Oracle/PeopleSoft/Crystal Reports proficient
- Strategic Project Management
Certification
Diversity Trainer
Timeline
Administrative Assistant
Robert Half Staffing Agency
06.2023 - 09.2023
Customer Support Agent
Medtronic
04.2021 - 01.2022
Caretaker
Horizon Home Care Services
12.2020 - 06.2021
Districtwide Substitute Teacher
Syracuse City School District
09.2015 - 04.2018
EOP Director/Grant Administrator
Onondaga Community College
12.2007 - 10.2014
CSEA Clerical Support
Onondaga Community College
12.2003 - 12.2007
Admission Counselor
State University of New York at Albany
09.1999 - 08.2003
Bachelor of Arts - English
State University of New York at Albany