Corey Ketchum
Gordon Ramsay Steak
LAS VEGAS
22
years of professional experience
Dedicated and knowledgeable professional with a strong track record in delivering exceptional guest service and creating memorable dining experiences. Skilled in anticipating guests' needs and resolving issues efficiently in high-pressure environments. Currently looking for the next long-term career opportunity and commitment with a team of like-minded professionals.
Work History
Server
10 Years- Delivering exceptional guest service, ensuring satisfaction and repeat visits. Building a lasting rapport with guests.
- Greeting guests with exciting and detailed spiels.
- Managing food and beverage orders efficiently, optimizing workflow during peak hours.
- Guiding guests with dietary restrictions and allergy concerns.
- Suggestive upselling, offering wine-pairings to enhance the overall dining experience.
Food Runner
2 Years 5 Months- Delivering exceptional food service, correctly remembering position numbers and delivering a synchronized service, prioritizing serving ladies first if possible.
- Communicating with the chefs to ensure the accuracy of orders, helping to minimize order errors and guest complaints.
- Assisted servers in attending to guests' needs, ensuring a smooth service flow.
- Performing quick and accurate food spiels to the guests, describing key ingredients and answering any questions or concerns.
Server
9 Years 5 Months- Collaborated with kitchen staff to ensure timely delivery of meals and accuracy of orders.
- Trained new staff on menu offerings and service standards to maintain quality.
- Resolved guest complaints with professionalism, maintaining positive dining atmosphere.
- Demonstrated strong multitasking skills by managing several tables simultaneously without compromising service quality.
Education
High School Diploma
Skills
Wine service & pairings / spirit knowledge
Suggestive upselling
Menu knowledge / spiels
Service etiquette
Excellent communication
Positive guest interactions
High energy and strong work ethic
Table maintenance
Accomplishments
- 40+ 5-star reviews on Yelp and OpenTable.
"Our server, Corey, was great eventhough he's a White Sox fan."
"Corey did not only explain the steaks he helped us vision the meat, and how it would taste. He recommended the ribcap cooked medium and it was the perfect recommendation."
Timeline
Server
Gordon Ramsay Steak
08.2016 - CurrentRead More
Food Runner
Gordon Ramsay Steak
03.2014 - 08.2016Read More
Server
Sedona
08.2004 - 01.2014Read More
Green Valley High
High School Diploma
Read More