Corey Ketchum
LAS VEGAS,Nevada
Summary
Dedicated and knowledgeable professional with a strong track record in delivering exceptional guest service and creating memorable dining experiences. Skilled in anticipating guests needs and resolving issues efficiently in high-pressure environments. Currently looking for the next long-term career opportunity and commitment with a team of like-minded professionals.
Overview
22
22
years of professional experience
Work History
Server
Gordon Ramsay Steak
08.2016 - 04.2026
- Delivering exceptional guest service, ensuring satisfaction and repeat visits. Building a lasting rapport with guests.
- Introduced menu highlights to create an inviting atmosphere for guests.
- Managed food and beverage orders to streamline service during peak hours.
- Greeting guests with exciting and detailed spiels.
- Upsold wine pairings to elevate dining experiences for guests.
Food Runner
Gordon Ramsay Steak
03.2014 - 08.2016
- Providing exceptional food service, correctly remembering position numbers and delivering a synchronized service, prioritizing serving ladies first if possible.
- Communicating with the chefs to ensure the accuracy of orders, helping to minimize order errors and guest complaints.
- Assisted servers in addressing guests' needs to maintain smooth service flow.
- Provided quick and accurate food descriptions to guests, addressing key ingredients and responding to questions or concerns.
Server
Sedona
08.2004 - 01.2014
- Coordinated with kitchen staff to ensure timely meal delivery and order accuracy, enhancing guest satisfaction.
- Trained new staff on menu offerings and service standards, ensuring consistent quality of service.
- Addressed guest complaints professionally, fostering a positive dining atmosphere and improving customer retention.
- Trained new staff on menu offerings and service standards to maintain quality.
Education
High School Diploma -
Green Valley High
Henderson, NV06-2003
Skills
- Exceptional customer service
- Order accuracy
- Guest engagement
- Menu knowledge
- Professional appearance
- Multitasking and organization
- Strong work ethic
Accomplishments
My ultimate goal is exceptional guest satisfaction, and my online reviews speak volumes about my genuine passion, dedication, and commitment to creating memorable experiences that keep guests coming back.
"Corey did not only explain the steaks, he helped us vision the meat and how it would taste. He recommended the ribcap cooked medium and it was the perfect recommendation."
Timeline
Server
Gordon Ramsay Steak
08.2016 - 04.2026
Food Runner
Gordon Ramsay Steak
03.2014 - 08.2016
Server
Sedona
08.2004 - 01.2014
High School Diploma -
Green Valley High