Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Okeene Municipal Hospital
Okeene, Oklahoma
06.2018 - 06.2021
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Identified needs of customers promptly and efficiently.
Updated and maintained databases with current information.
Provided administrative support for staff members.
Greeted visitors and provided general information about the company.
OSHA, HIPPA and Medicare trained
Maintained accurate records of accounts receivable and payable transactions.
Physician Support Staff
Oklahoma Allergy and Asthma Clinic
Oklahoma City, Oklahoma
03.2007 - 05.2015
Managed medical records using an electronic health record system.
Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
Prepared patient charts prior to each appointment.
Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
Communicated effectively with other healthcare staff members regarding patient care plans.
Utilized knowledge of medical terminology to accurately document information from the audio recordings.
Initiate and received prior authorization for insurance coverage purposes.