Focused Pest Control Technician with a knack for handling tough customer situations. Skilled in writing and client service. Pursuing a position with a top-notch pest control organization.
Overview
11
11
years of professional experience
Work History
Pest Control Technician
Terminix
04.2025 - Current
Spray and Suck out TAP insulation in attics and crawl spaces
Assessed field conditions and adjusted application techniques for optimal results in product efficacy.
Implemented quality control measures to monitor application processes and ensure compliance with industry standards.
Catering Staff Member
Montilios Baking Company
10.2019 - 06.2025
Answered guests catering-related questions during events and addressed complaints.
Packed and labeled catering orders, ensuring accuracy and timely delivery.
Cleaned and sanitized equipment, utensils, and work areas to maintain health and safety standards.
Handled cash transactions for on-site catering orders or pick-ups.
Communicated with FOH and BOH staff to coordinate operations and support servers and kitchen staff.
Assisted in breakdown and clean-up after events, restoring venues to original condition.
Observed safe food-handling techniques to safeguard against cross-contamination.
Collaborated with catering team to plan event layouts and schedules.
Developed relationships with food suppliers to negotiate discounts and reliable supply of goods.
Operated cash registers, handling transactions accurately and efficiently.
Sales and Marketing Specialist
FW Webb
10.2023 - 10.2024
Promote new and existing plumbing and HVAC products across the Northeast, enhancing customer solutions
Achieved measurable sales growth by effectively addressing customer needs
Utilize strong communication and product knowledge to drive customer engagement
Identify and resolve customer challenges, ensuring satisfaction and repeat business
Collaborate with team members to develop strategic marketing initiatives
Truck Driver
FW Webb
08.2022 - 10.2023
Organized daily truck routes and ensured timely deliveries across the Adirondacks
Loaded trucks efficiently to maximize delivery capacity and minimize transit time
Delivered products safely and accurately to various locations in Upstate NY
Maintained vehicle in peak condition, ensuring compliance with safety regulations
Manager
Green Dolphin Consignment Shop
01.2015 - 01.2021
Spearhead innovative projects, driving measurable results through strategic planning and execution
Collaborate cross-functionally to optimize processes and exceed targets
Pioneered client acquisition strategies, driving substantial business growth and expanding market reach across New England's hunting lodge sector
Supervised daily operations, enhancing efficiency and customer satisfaction
Managed marketing and advertising strategies, boosting store visibility and sales
Handled inventory management, ensuring optimal stock levels and reducing waste
Oversaw customer relations, resolving issues promptly and maintaining high satisfaction
Prepared detailed sales and revenue reports, providing insights for strategic decisions
Owner
Langley Pheasants
01.2018 - 07.2020
Secured new clients by contacting hundreds of hunting lodges across New England, boosting revenue
Managed annual financial records and operational books, ensuring accuracy and compliance
Improved client acquisition strategies, resulting in a steady increase in business growth
Handled comprehensive financial tasks, maintaining the financial health of the business
Education
Bachelors Degree - Accounting and Business Management
Devry University-Illinois Online
07.2028
Bachelors Degree - Chemical Engineering
Southern New Hampshire University
Manchester, NH
06.2017
Certification - Realty
Jack Conway School of Realty
Hanover, Massachusetts
02.2025
Core Applicator License - CORE APPLICATOR
State of Massachusetts
Online
05-2025
Skills
Strategic Marketing
Customer Engagement
Problem Solving
Customer Retention
Logistics Coordination
Brand Management
Event Planning
Social Media Management
Sales Growth
Route Optimization
Project Management
Market Research
Digital Marketing
Inventory Management
Sales Forecasting
Brand Development
Data Analysis
Team Collaboration
Negotiation Skills
Sales Strategy
Customer Acquisition
Risk Assessment
Customer Service
Content Creation
Pest removal
Chemicals handling
Safety protocols
Valid Massachsetts driver's license
Timeline
Pest Control Technician
Terminix
04.2025 - Current
Sales and Marketing Specialist
FW Webb
10.2023 - 10.2024
Truck Driver
FW Webb
08.2022 - 10.2023
Catering Staff Member
Montilios Baking Company
10.2019 - 06.2025
Owner
Langley Pheasants
01.2018 - 07.2020
Manager
Green Dolphin Consignment Shop
01.2015 - 01.2021
Bachelors Degree - Chemical Engineering
Southern New Hampshire University
Certification - Realty
Jack Conway School of Realty
Bachelors Degree - Accounting and Business Management