Highly motivated self starter with strong communication and interpersonal skills Proven track record of driving business and delivering superior guest service Exceptional leadership skills and demonstrated ability to increase business, manage staff, and coordinate seasonal events Strong team building skills and excellent conflict resolution skills Excel at effectively handling a variety of challenges and responsibilities in a fast-paced environment Skilled in building positive customer relationships Strong knowledge of mixology and state liquor laws Up to date with current RAMP certifications
Overview
15
15
years of professional experience
Work History
Senior Server/Bartender
Arlecchino's Ristorante
McMurray, PA
10.2023 - Current
Maintained excellent working knowledge of liquor, wine, and beer.
Demonstrated excellent knowledge of the menu, providing bar customers with fine dining experiences.
Exhibited abilities to sell high end spirits and wines.
Demonstrated abilities to maintain quality of cocktails during extremely high volume of business.
Maintained cleanliness of bar space and coolers, responsibilities include restocking of liquor, beer, wine and supplies.
Responsible for server cash out and overall drawer balance at the end of shift, including total restaurant sales.
Bartender/Part Time Server
Hyde Park Prime Steakhouse
Pittsburgh, PA
10.2015 - 09.2017
Maintained excellent working knowledge of liquor, wine, and beer.
Demonstrated excellent knowledge of the menu, providing bar customers with fine dining experiences.
Exhibited abilities to sell high end spirits and wines.
Demonstrated abilities to maintain quality of cocktails during extremely high volume of business.
Maintained cleanliness of bar space and coolers, responsibilities include restocking of liquor, beer, wine and supplies.
Responsible for server cash out and overall drawer balance at the end of shift, including total restaurant sales.
Lead Bartender
Senti Italian Restaurant & Wine Bar
Pittsburgh, PA (Lawrenceville)
01.2015 - 10.2015
Assisted with bar setup/product placement for the grand opening of the restaurant.
Trained new hires along with head server to provide wine fundamentals and food pairings.
Maintain excellent working knowledge of liquor and wine.
Creation of specialty cocktail list to pair with weekly dinner features.
Lead Bartender/Server
Monterey Bay Fish Grotto
Pittsburgh, PA
10.2013 - 01.2015
Serve properly mixed and proportioned drinks, in timely manner to guests and servers.
Maintain excellent working knowledge of liquor, beer, and wine.
Assist in the creation of specialty cocktails.
Bartender/Server
Bistecca Steakhouse and Wine Bar
Washington, PA
09.2010 - 10.2013
Applied sales and interpersonal skills in serving customers to quickly establish a positive rapport, resulting in increased sales and above average tips.
Bar Manager / Bartender/ Server
Jackson's Restaurant
Canonsburg, PA
10.2019
Improved and maintain customer satisfaction by delivering exceptional service to guests while managing other bartenders/servers
Responsible for the creation of specialty cocktails to pair with weekly dinner features.
Prepare and serve a variety of drinks and menu items within the permanent and portable bars operating throughout the establishment
Excellent knowledge of liquors, wines and beers
Ensure adequate inventory by ordering and stocking all liquors, wines and beers
Demonstrated abilities to maintain quality of cocktails during extremely high volume of business
Adhere to all state liquor regulations, particularly in regard to intoxicated persons and minors, to ensure a safe and positive atmosphere for diners and guests.
Effectively handle customer complaints and special requests.