Motivated in-home sales professional with experience inspecting equipment, diagnosing problems, and closing high-ticket home service sales. Proven success building rapport with homeowners and delivering solution-based recommendations that increase customer satisfaction and revenue.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Comfort Consultant
Day and Night Air Conditioning and Heating
12.2015 - 09.2019
Consistently generated over 1.75 million in annual residential HVAC sales while maintaining a 42% closing rate through consultative, in-home sales presentations.
Coordinated with installation teams to oversee project execution, proactively resolving issues and maintaining customer confidence to ensure successful project completion.
Identified additional opportunities for equipment upgrades, accessories, and system enhancements to increase revenue while improving customer outcomes.
Thrived in a high workload, commission driven environment requiring weekend and on-call availability.
Airbnb and Turo Host
Self-Employed
09.2019 - 04.2025
Owned and managed a fleet of seven rental vehicles, overseeing customer acquisition, reservations, pricing strategy, vehicle maintenance, customer service operations.
Owned and managed residential investment properties, overseeing renovations, budgeting, tenant relations, and ongoing property operations.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Realtor
DeLex Realty
03.2023 - Current
Developed and maintained strong client relationships to enhance customer satisfaction and retention.
Presented property listings and conducted tours, showcasing features to prospective buyers effectively.
Negotiated contracts and terms, ensuring favorable outcomes for clients while adhering to legal standards.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Repair Technician
Weathersby Guild Furniture Repair
04.2025 - 05.2026
Diagnosed and repaired furniture damage using advanced woodworking techniques and tools.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Conducted in home furniture inspections, generated repair quotes, and successfully upsold additional repair services by identifying customer needs and recommending appropriate solutions.
Education
BBA - Logistics
Northern Arizona University
Phoenix, AZ
05.2015
Skills
In-Home Sales Presentations
Upselling and Cross-Selling
Client management and relationship building
Mechanical Troubleshooting
Certification
Real Estate License - State of Arizona (2023- present)