Assistant Manager of Operations
SPARES Military Surplus Warehouse
01.2021 - Current
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Monitored employee productivity and optimized procedures to reduce costs.
- Monitored inventory of stock to secure necessary resources and meet customer demand.
- Reported issues to higher management with great detail.