Corey Riley
North Port
Summary
Resourceful Hospitality Professional experienced in mixology, customer service, and inventory management. Delivered high productivity and efficiency through effective communication, teamwork, and adaptability. Committed to creating exceptional guest experiences.
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Hardworking Worker known for high productivity and efficient task completion. Possess specialized skills in time management, quality control, and safety compliance. Excel in teamwork, communication, and adaptability, ensuring smooth operation and project success.
Overview
14
14
years of professional experience
Work History
Bartender
Blue Iguana Sports Bar
Port Charlotte
08.2024 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Greeted customers and provided excellent customer service.
- Trained new bartenders on drink preparation and customer service standards.
- Ensured cleanliness and organization of the bar area during shifts.
- Restocked supplies to maintain inventory levels for service.
- Handled cash transactions and processed payments accurately at the register.
- Developed good working relationships with fellow employees through effective communication.
Bartender/Manager
Hideout Bar
New Orleans
01.2023 - 05.2024
- Increased bar revenue by promoting and marketing of featured cocktails.
- Provided exceptional customer service to enhance guest experiences at the bar.
- Took customer orders and took advantage of opportunities to sell specialty drinks and foods.
- Excelled at serving mixed drinks and beer in an overly chaotic, loud, outdoor environment.
- Prepared and mixed a variety of cocktails and beverages for customers.
- Double-checked ID cards to ensure bar patrons were of legal drinking age.
- I'm in charge of ensuring the safety and well-being of all bar patrons.
- Opened and closed the bar in accordance with management guidelines.
- Polished glassware, bussed tables, and removed debris to keep the customer areas fresh and clean.
Shift Manager
Ra Shop #12 Decatur
New Orleans
07.2022 - 01.2023
- Documented and communicated all claim activity in a timely and effective manner while supporting the outcome of claim files.
- Provided a superior customer experience by responding to customer concerns, demonstrating empathy, and quickly resolving issues.
- Actively sought out opportunities for personal growth and development.
- Was in charge of answering customer questions about merchandise and pricing.
- Taught customers about the brand in order to pique their interest in the company's mission and values.
- Ensured that employees were productive and on task in order to meet business and customer needs.
- Suggested alternatives when a product was out of stock.
- Received numerous positive reviews praising my commitment to providing excellent customer service.
- The store, including the checkout desk and displays, was cleaned and organized by me.
Bartender
Turtle Bay
New Orleans
03.2012 - 07.2022
- Prepared and served a variety of cocktails and beverages to customers.
- Poured wine, beer, and cocktails for patrons.
- Alerted management regarding low liquor, beer, wine, and bar supplies.
- Operated cash register to process customer transactions accurately.
- Maintained accurate inventory records and notified management of low stock levels for liquor, beer, wine, and bar supplies.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Updated knowledge of current drink trends to inform and improve menu offerings.
- Handled cash transactions and processed payments accurately at the register.
- Maintained knowledge of current drink trends to enhance menu offerings.
- Managed bar area, designed cocktails and menu, ensured inventory accuracy, compliance with regulations, and fostered customer relationships.
Education
High School -
Chalmette High School
Chalmette, LASkills
- Bartending techniques
- Cash handling
- Sale expertise
- Upselling techniques
- Customer service expertise
- Customer service
- Performance improvement
- Work under pressure
- Team collaboration
- Clear and effective communication
- Effective communication
- Conflict resolution
- Problem solving
- Time management
Timeline
Bartender
Blue Iguana Sports Bar
08.2024 - Current
Bartender/Manager
Hideout Bar
01.2023 - 05.2024
Shift Manager
Ra Shop #12 Decatur
07.2022 - 01.2023
Bartender
Turtle Bay
03.2012 - 07.2022
High School -
Chalmette High School