Corey Robinson
Bradenton,FL
Summary
Resourceful and adaptable operations and customer service professional with extensive experience in team leadership, compliance, logistics, and multi‑industry management. Known for strengthening processes, improving customer satisfaction, and supporting organizational goals in fast‑paced, constantly changing environments.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Sanctuary
08.2024 - Current
- Build relationships with local organizations and medical offices to increase awareness of Sanctuary programs and product offerings.
- Support the General Manager with daily operations, staff oversight, and policy implementation.
- Serve as a liaison between leadership and employees to maintain smooth business operations.
- Lead staff training, scheduling, customer service initiatives, and administrative tasks.
- Step in for the General Manager as needed to ensure continuity of operations.
Store Manager
AYR Wellness
09.2023 - 08.2024
- Developed marketing strategies and promotional materials to increase customer traffic and sales.
- Ensured full compliance with state and local regulations.
- Trained employees on product knowledge, sales techniques, and compliance requirements.
- Managed hiring, onboarding, and performance oversight for store staff.
- Oversaw inventory, ordering, receiving, and supply chain coordination.
Construction Coordinator
Staoc Construction
07.2022 - 08.2023
- Collaborated with Project Controls on scheduling, estimating, cost management, and reporting to optimize project resources.
- Managed construction documentation including plans, submittals, permits, warranties, and close-out materials.
- Ensured accuracy of all field-related documentation.
- Monitored work quality and project budget adherence.
- Conducted site inspections to ensure compliance with safety regulations and building codes.
Field Advocate
Carvana
08.2021 - 07.2022
- Coordinated with centralized logistics to validate vehicle arrivals and departures.
- Ensured timely vehicle flow for scheduled deliveries and pickups.
- Organized lot inventory to maximize space and operational efficiency.
- Managed the backhaul process for the local hub.
- Performed safety inspections on single and double car haulers for DOT compliance and vehicle integrity.
Reimbursement Supervisor
United Healthcare
10.2019 - 04.2021
- Led a team monitoring performance metrics and workflow efficiency.
- Conducted onboarding and training for new employees.
- Investigated non-standard requests and resolved complex issues.
- Analyzed medical documentation to accurately assign ICD-10-CM, CPT, and HCPCS codes in compliance with federal guidelines.
Construction Assistant/Manager
T & T Professional Rehabers, LLC
01.2018 - 10.2019
- Assisted with construction site operations for new builds and remodeling projects.
- Transported materials and maintained jobsite cleanliness.
- Installed piping, flooring, roofing, and other residential/commercial components.
- Scheduled construction appointments and coordinated upcoming services.
- Supervised onsite work to ensure quality and safety.
MSR / Front Desk Manager
IlliniCare
05.2016 - 01.2018
- Handled 70+ inbound calls daily assisting members with PCP changes and benefit inquiries.
- Updated demographic information and scheduled medical appointments.
- Processed ROIs and medical record requests for audits.
- Assisted members with specialty provider searches using demographic and insurance criteria.
Service Technician
AT&T
07.2013 - 04.2016
- Installed and serviced U-verse digital TV, high-speed internet, and voice systems.
- Delivered customer support and troubleshooting in residential and commercial settings.
- Earned Technical/Mechanical Test-Field (TMT-F-II) certification.
Education
High School Diploma -
Romeoville High School
Romeoville, ILVocational - Electric System Technician
Lincol Tech Institute
Melrose ParkSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
Timeline
Assistant Manager
Sanctuary
08.2024 - Current
Store Manager
AYR Wellness
09.2023 - 08.2024
Construction Coordinator
Staoc Construction
07.2022 - 08.2023
Field Advocate
Carvana
08.2021 - 07.2022
Reimbursement Supervisor
United Healthcare
10.2019 - 04.2021
Construction Assistant/Manager
T & T Professional Rehabers, LLC
01.2018 - 10.2019
MSR / Front Desk Manager
IlliniCare
05.2016 - 01.2018
Service Technician
AT&T
07.2013 - 04.2016
High School Diploma -
Romeoville High School
Vocational - Electric System Technician
Lincol Tech Institute