Corey Skowronski
3963 W Camino Del Rio, Glendale,AZ
Summary
Energetic and adaptable telecommunications professional with over 14 years of experience spanning inbound sales, sales leadership, customer service, and project management. Proven track record of coaching and developing high-performing teams, driving sales and revenue growth, improving customer experiences, and leading cross-functional initiatives. Recognized for sales performance and leadership excellence, with a strong background in consultative selling, performance management, employee development, and operational improvement.
Overview
14
14
years of professional experience
Work History
Inbound Sales Representative
Cox Communications
Glendale, AZ
06.2026 - Current
- Provide inbound sales and account support for residential customers, addressing account needs while identifying opportunities to recommend additional products and services.
- Utilize consultative sales techniques and targeted discovery questions to understand customer needs and recommend solutions aligned with their household requirements.
- Promote and sell mobile, internet upgrades, and bundled service offerings to existing and prospective customers.
- Identify opportunities to increase customer value through cross-selling and upselling while maintaining a strong focus on customer experience and satisfaction.
- Consistently work toward sales, productivity, and customer satisfaction performance goals in a fast-paced inbound sales environment.
Project Manager
SparkLight
Phoenix, AZ
02.2022 - 05.2026
- Led company-wide projects across multiple departments, serving as a central point of contact for stakeholders and cross-functional teams.
- Coordinated project activities from planning through implementation, maintaining milestones, documenting progress, identifying challenges, and supporting successful project delivery.
- Collaborated with stakeholders to resolve issues, remove project obstacles, and maintain alignment with organizational objectives.
- Organized project documentation, status updates, milestones, challenges, and achievements to provide clear visibility into project progress.
- Utilized strong communication, problem-solving, organization, and stakeholder-management skills to drive projects forward and support operational excellence.
Inbound Sales Supervisor
SparkLight
Phoenix, AZ
08.2019 - 02.2022
- Supervised a team of 15 sales agents, providing coaching, performance management, and ongoing development to achieve individual and team goals.
- Conducted regular coaching sessions focused on sales strategies, call performance, customer experience, and achievement of key performance goals.
- Managed daily performance discussions and goal-setting activities to promote accountability and continuous improvement.
- Led weekly sales meetings and training sessions focused on product knowledge, sales techniques, and performance improvement.
- Assisted with hiring, onboarding, and employee development plans to support team growth and performance.
- Maintained sales performance reporting and analyzed results to identify opportunities for coaching and improvement.
- Recognized as a President’s Club Supervisor Winner in 2020 for leading the top sales team in the department.
Inbound Sales Team Lead
SparkLight
Phoenix, AZ
05.2016 - 08.2019
- Supported inbound sales representatives with day-to-day sales, customer service, and performance needs.
- Provided coaching and guidance to improve sales techniques, customer interactions, and overall team performance.
- Assisted leadership with performance tracking, goal-setting, training, and employee development.
- Delivered customer service and sales support while helping team members identify opportunities to improve results.
Web Sales Representative
SparkLight
Phoenix, AZ
08.2012 - 05.2016
- Delivered sales and customer service support to residential customers through web-based sales channels.
- Identified customer needs and recommended telecommunications products and services aligned with individual requirements.
- Consistently focused on sales performance, customer satisfaction, and delivering a positive customer experience.
- President’s Club Representative — 2014 & 2015, recognized for achieving top sales within the department.
- Top Biller Award — 2015, recognized for the highest number of customer installs.
- Sales Eagle Award — 2013, recognized for exceptional sales performance.
Education
High School Diploma -
Ironwood High School
Glendale, AZ05.2009
Skills
- Sales Leadership & Supervision
- Inbound & Consultative Sales
- Sales Coaching & Performance Management
- Team Leadership & Employee Development
- Revenue Growth & Cross-Selling
- Customer Experience & Retention
- KPI Management & Performance Reporting
- Recruitment & Talent Development
- Cross-Functional Leadership
- Project Management
- Process Improvement & Operational Excellence
- Communication, Problem Solving & Conflict Resolution
Timeline
Inbound Sales Representative
Cox Communications
06.2026 - Current
Project Manager
SparkLight
02.2022 - 05.2026
Inbound Sales Supervisor
SparkLight
08.2019 - 02.2022
Inbound Sales Team Lead
SparkLight
05.2016 - 08.2019
Web Sales Representative
SparkLight
08.2012 - 05.2016
High School Diploma -
Ironwood High School