Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corey Stock

Benton,AR

Summary

Dynamic professional with a proven track record in account management and staff development, honed at Bankers Life & Casualty Insurance. Recognized for enhancing customer satisfaction through empathetic problem-solving and achieving high levels of service excellence. Skilled in financial reporting and records management, driving team productivity and operational efficiency.

Overview

9
9
years of professional experience

Work History

Collections Agent

Department of Finance
12.2024 - Current
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Processed payments and applied to customer balances.
  • Maintained high volume of calls and met demands of busy and productive group.

Mail Carrier

USPS
06.2019 - 12.2024
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.

Health Insurance Advisor

Bankers Life & Casualty Insurance
01.2024 - 10.2024
  • Enhanced customer satisfaction by providing accurate and timely information on health insurance policies and benefits.
  • Achieved consistent high levels of customer satisfaction through empathetic listening and problem-solving skills when addressing concerns or disputes.

Combat Engineer

US Army
10.2017 - 11.2021
  • Increased unit proficiency by leading rigorous training exercises in demolitions, mine warfare, and obstacle construction.
  • Maintained 100% accountability of assigned equipment worth more than $Amount.
  • Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
  • Performed quality control by creating rosters, spreadsheets and other documentation to identify company inventory.

Supervisor

Kroger
07.2016 - 12.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Benton High School
Benton

Business Administration And Management

South College
Knoxville, TN
06.2025

Skills

  • Account management
  • Staff development
  • Account auditing
  • Financial reporting

Timeline

Collections Agent

Department of Finance
12.2024 - Current

Health Insurance Advisor

Bankers Life & Casualty Insurance
01.2024 - 10.2024

Mail Carrier

USPS
06.2019 - 12.2024

Combat Engineer

US Army
10.2017 - 11.2021

Supervisor

Kroger
07.2016 - 12.2019

Benton High School

Business Administration And Management

South College
Corey Stock