Summary
Overview
Work History
Education
Skills
Timeline
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COREY TAYLOR

North Canton,OH

Summary

Proactive Patient Service Coordinator with expertise in handling sensitive patient data, providing follow-up care coordination and managing patient check-ins. Skilled in EMR, patient confidentiality, and problem-solving in challenging situations. Brings strong critical thinking, time management, and scheduling abilities to ensure seamless patient care and satisfaction.

Overview

6
6
years of professional experience

Work History

PATIENT SERVICE COORDINATOR

BIOTECH XRAY
04.2023 - Current
  • Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
  • Collected patient co-pay and issued a receipt to confirm payment.

DRIVER

Aarons Furniture Store
05.2019 - 03.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Education

High School Diploma -

MCKINLEY SENIOR HIGH SCHOOL
Canton, OH
06-2012

Skills

  • Patient confidentiality
  • Follow-up care coordination
  • Patient check-in
  • Patient identity verification
  • EMR
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Critical Thinking
  • Detail Oriented
  • Team building
  • Public Speaking
  • Time management abilities
  • Problem-solving aptitude
  • Service Coordination
  • Strategic Planning
  • Quality Control
  • Professionalism
  • Risk Assessment
  • Computer Literacy
  • Scheduling appointments
  • Documentation skills
  • Customer Relationship Management

Timeline

PATIENT SERVICE COORDINATOR

BIOTECH XRAY
04.2023 - Current

DRIVER

Aarons Furniture Store
05.2019 - 03.2023

High School Diploma -

MCKINLEY SENIOR HIGH SCHOOL

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COREY TAYLOR