Corey Webb
Chippewa Falls
Summary
Versatile Store Team Leader with strong background overseeing operations, sales and merchandising. Led team of employees by training on procedures, customer service and selling skills. Boosted sales by providing excellent customer service, creating eye-catching layouts and displaying promotional signage in high-traffic areas.
Overview
11
11
years of professional experience
Work History
Assistant Store Leader
Kwik Trip
Eau Claire, Altoona, Bloomer
08.2022 - Current
- Oversaw daily operations by delegating tasks, ensuring accurate handling and ordering of inventory,
- Trained and supported team members in providing excellent customer service experiences.
- Assisted customers, answered questions and resolved problems for better-than-the-best customer service.
- Resolved customer issues and promoted loyalty programs, fostering customer retention.
- Monitored store cleanliness and ensured safety compliance, enhancing customer experience.
- Assisted with daily store operations and maintained inventory levels.
- Handled cash transactions and balanced registers at shift end.
- Resolved customer complaints in a professional manner.
- Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
- Assisted customers with product selection based on their individual needs.
Guest Service Leader
Kwik Trip Inc.
Eau Claire
02.2020 - 08.2022
- Resolved guest concerns promptly, enhancing satisfaction and fostering loyalty.
- Greeted guests and responded to inquiries with a friendly, knowledgeable attitude.
- Trained and mentored new team members on customer service best practices to ensure consistent service quality.
- Managed inventory levels to ensure product availability for guests, contributing to a seamless shopping experience.
- Processed payments using cash registers, credit card terminals, and other point-of-sale equipment.
Guest Service Coworker
Kwik Trip Inc.
Eau Claire
07.2019 - 02.2020
- Executed daily duties with attention to detail, ensuring smooth operations.
- Partnered with team members to meet project objectives and adhere to deadlines.
- Contributed to team efforts, enhancing overall workplace productivity.
Electronics Team Member
Target
Eau Claire
07.2015 - 07.2019
- Guided customers in product selection and addressed technical inquiries to enhance their shopping experience.
- Coordinated with team members to efficiently restock electronics and accessories, ensuring product availability.
- Operated point-of-sale systems for processing transactions efficiently.
- Tracked inventory levels to facilitate timely product replenishment and maintain stock readiness.
- Maintained organized displays and ensured product availability on shelves.
Education
High School Diploma -
Chippewa Falls High School
Chippewa Falls, WI05-2013
Skills
- Inventory management
- Customer relationship management
- Customer service
- Sales promotions
- Team leadership
- Employee training
- Effective communication
- Problem solving
- Customer loyalty and retention
Timeline
Assistant Store Leader
Kwik Trip
08.2022 - Current
Guest Service Leader
Kwik Trip Inc.
02.2020 - 08.2022
Guest Service Coworker
Kwik Trip Inc.
07.2019 - 02.2020
Electronics Team Member
Target
07.2015 - 07.2019
High School Diploma -
Chippewa Falls High School