Corey West
Fleming Island,FL
Summary
Accomplished leader with a proven track record, enhancing customer satisfaction and streamlining operations. Expert in client relationship building and process improvement, demonstrated through successful business management and sales growth. Skilled in team leadership and efficient, detail-oriented practices, ensuring operational excellence and repeat business. Organized and dependable while being successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Owner
Curbscapes of North Florida Inc
04.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Ran all sales calls to insure a continuous influx of jobs were coming in.
- Maintained all of the books to make sure budget was being met each month.
Branch Manager
Bridgestone Hosepower
09.2016 - 01.2020
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Tasked with closing sales for ongoing and future customers
- Handled all sales of industrial hose and fittings
- Coordinated all of the mobile service sales jobs and insured all jobs were met for customers satisfaction
Tech Support
Bridgestone Hosepower
01.2015 - 09.2016
- Assisted all Branches with questions regarding products
- Handled inside sales regarding customer orders.
- Conducted thorough inspection of customer orders before they were shipped out.
Mobile Hose Technician
Bridgestone Hosepower
01.2014 - 01.2015
- Participated in ongoing training opportunities to stay current with industry advancements in hose technology and applications best practices.
- Implemented new testing procedures that ensured the reliability of assembled hoses before delivery to clients.
- Reduced downtime by quickly identifying faulty equipment and completing necessary repairs or replacements promptly.
- Enhanced team collaboration through effective communication and problem-solving skills during high-pressure situations.
- resolved customers issues and tested machine before leaving job site
Front Counter Sales
Bridgestone Hosepower
07.2012 - 01.2014
- Operated the counter efficiently to make sure customers orders were complete in a timely manner
- Identify customers hose/fitting to make sure they were made a correct replacement
- Kept product stocked on shelves and inventory supplies were up to date
- Design build outs for customer equipment
Funeral Crew
Jacksonville Memory Gardens
05.2004 - 07.2012
- Assisted in all aspects of the funeral service
- Kept up with all maintenance of the outside grounds.
Education
High School Diploma -
Ridgeview High School
Orange Park, FLSkills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Efficient
Team Oriented
Attention to detail
Client Relationship
Process improvement
Team leader
Timeline
Owner
Curbscapes of North Florida Inc
04.2020 - Current
Branch Manager
Bridgestone Hosepower
09.2016 - 01.2020
Tech Support
Bridgestone Hosepower
01.2015 - 09.2016
Mobile Hose Technician
Bridgestone Hosepower
01.2014 - 01.2015
Front Counter Sales
Bridgestone Hosepower
07.2012 - 01.2014
Funeral Crew
Jacksonville Memory Gardens
05.2004 - 07.2012
High School Diploma -
Ridgeview High School
Similar Profiles
MOHAMMAD KHRAISATMOHAMMAD KHRAISAT
Resident Physician, Internal Medicine at UCF/HCA Florida North Florida HospitalResident Physician, Internal Medicine at UCF/HCA Florida North Florida Hospital
Leonardo MedinaLeonardo Medina
Registered Nurse, Pulmonary Unit at HCA Florida North Florida HospitalRegistered Nurse, Pulmonary Unit at HCA Florida North Florida Hospital
ONAANUSHKA GILLISPIEONAANUSHKA GILLISPIE
Staff Registered Nurse, CVICU at HCA Florida North Florida HospitalStaff Registered Nurse, CVICU at HCA Florida North Florida Hospital
Shanna Powell SearceyShanna Powell Searcey
Staff Nurse – Labor & Delivery at U.S. Navy (Naval Hospital Jacksonville, Naval Medical Center Portsmouth, and U.S. Naval Hospital Guam)Staff Nurse – Labor & Delivery at U.S. Navy (Naval Hospital Jacksonville, Naval Medical Center Portsmouth, and U.S. Naval Hospital Guam)
Justin McKenzieJustin McKenzie
Floor Technician at Challenge EnterprisesFloor Technician at Challenge Enterprises