Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

COREY WHITFIELD

Lubbock,TX

Summary

Dynamic and results-driven professional with a clean driving record and strong customer service skills, honed at Uber. Proven ability to enhance customer satisfaction through punctual deliveries and effective problem-solving. Experienced in logistics management, fostering team collaboration, and implementing safety protocols to ensure operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Driver

Uber
Lubbock, TX
08.2018 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Retail Sales Associate

Goodwill Industries Of Lubbock
Lubbock, TX
09.2024 - 05.2025
  • Assisted customers in product selection, enhancing shopping experience and satisfaction.
  • Operated point-of-sale system efficiently, ensuring accurate transactions and cash handling.
  • Maintained organized sales floor, promoting product visibility and accessibility for shoppers.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Stocked merchandise displays regularly, ensuring products were organized and visually appealing for customers.
  • Collaborated with team members to maintain store cleanliness and safety standards throughout the retail environment.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.

Forklift Operator

Onin Staffing
Lubbock, TX
08.2022 - 05.2024

Loading and unloading trucks, pulling orders.

Manager

XPO Logistics
Lubbock, TX
08.2018 - 03.2022
  • Managed daily operations to ensure efficient logistics processes and timely deliveries.
  • Coordinated team efforts to optimize supply chain management and enhance service quality.
  • Implemented safety protocols, improving compliance and reducing workplace incidents.
  • Trained new staff on operational procedures and best practices for efficiency.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Education

Diploma - Basic

Estacado High School
Lubbock, TX
05.2003

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • Punctuality
  • Loading and unloading
  • Equipment operation

Certification

Healthcare administration assistant, medical assistant and advanced business computers.

Timeline

Retail Sales Associate

Goodwill Industries Of Lubbock
09.2024 - 05.2025

Forklift Operator

Onin Staffing
08.2022 - 05.2024

Driver

Uber
08.2018 - Current

Manager

XPO Logistics
08.2018 - 03.2022

Diploma - Basic

Estacado High School