Corey Williamson
Oklahoma City,OK
Summary
Dynamic Parts Specialist with proven expertise in inventory management and customer service. Committed to enhancing customer satisfaction through efficient parts identification and vendor relations.
Detail-oriented automotive professional skilled in diagnosing and repairing vehicle systems while ensuring optimal performance. Expertise in parts management and vendor relations, contributing to streamlined operations and improved customer experiences.
Results-driven Automotive Service Advisor with strong technical knowledge and a focus on team collaboration. Known for enhancing communication between customers and technicians, leading to improved service efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Parts Specialist
Classic Chevy OKC
Oklahoma City, OK
01.2025 - Current
- Managed inventory levels, ensuring timely availability of parts for customer orders.
- Provided expert advice on parts selection and compatibility for various Chevy models.
- Utilized point-of-sale systems to process transactions and track customer purchases efficiently.
- Assisted in training new staff on product knowledge.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Issued parts to technicians to complete customers' repairs.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
Automotive Technician
Classic Chevy OKC
Oklahoma City, OK
06.2023 - 05.2025
- Diagnosed and repaired automotive systems, ensuring optimal performance and safety standards.
- Conducted routine maintenance services, enhancing vehicle longevity and reliability.
- Utilized diagnostic tools and software to identify issues efficiently and accurately.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed customer orders and warranty services according to manufacturer specifications.
Automotive Service Advisor
Classic Chevy OKC
Oklahoma City, OK
09.2024 - 01.2025
- Facilitated customer interactions to assess vehicle service needs and provide accurate recommendations.
- Collaborated with technicians to resolve complex issues, improving workflow between service and repair departments.
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Coordinated service appointments, optimizing scheduling for efficiency and customer satisfaction.
- Educated customers on vehicle maintenance, enhancing understanding of service benefits and procedures.
- Managed follow-up communications, ensuring timely updates on service status and addressing inquiries.
Education
High School Diploma -
Putnam City North
Oklahoma City, OK05-2018
Associate of Arts - Automotive Service
Francis Tuttle Tech
Oklahoma City, OK05-2018
Skills
- Shipping and receiving
- Warehouse operations
- Returns processing
- Packaging and labeling
- Parts identification
- Ordering parts
- Invoice processing
- Email communication
- Clean driving record
- Forklift operation
- Team collaboration
- Vendor relations
Languages
English
Full Professional
Timeline
Parts Specialist
Classic Chevy OKC
01.2025 - Current
Automotive Service Advisor
Classic Chevy OKC
09.2024 - 01.2025
Automotive Technician
Classic Chevy OKC
06.2023 - 05.2025
High School Diploma -
Putnam City North
Associate of Arts - Automotive Service
Francis Tuttle Tech