Corey Wright
Carencro,LA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Cashier
Exon Gas Station
2023.05 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Representative Agent
Concentrix
2021.02 - 2023.05
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled customer inquiries and suggestions courteously and professionally.
Server and FOH
Buffalo Wild Wings Restaurant
2017.11 - 2020.05
- Facilitated prompt and accurate seating and service of all guests
- Received frequent customer compliments for going above and beyond normal duties
- Maintained a professional tone at all times, including during peak rush hours
- Continually kept carpets and floor clear of debris
- Correctly calculated charges, issued bills and collected payments
- Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
Front desk attendant/ Night Auditor
La Quinta Inn And Suites
2016.10 - 2017.05
- Checking guests in and out
- Observing and organizing daily financial and current in-house reports
- Provide guests with any service our company provides in a quick, friendly and helpful manner as well as maintain dexterity and cleanliness of Front of house setting.
Chief Bellman/ Transport Assistant
Doubletree by Hilton at Lafayette
2016.01 - 2016.07
- Insured guest were provided exceptional service on top of tailored personality to create an efficient, professional and friendly atmosphere from the time the guests arrive to the establishment, up until the moment they leave the property
- Providing services such as sorting and loading luggage, greeting everyone with a friendly smile, and also secure and safe shuttle transport to and from the airport and local business.
Education
GED -
YCP
Pineville, LA06.2010
Skills
- Cash Handling Accuracy
- Organized
- Time management
- Detail-oriented
- Strong communication skills
- Flexible schedule
- Team oriented
- Strong work ethic independently
- One on One Communication proficiency as well as group settings
- Sales Expertise
- Credit Card Payment Processing
- Customer Relations
Timeline
Cashier
Exon Gas Station
2023.05 - Current
Customer Service Representative Agent
Concentrix
2021.02 - 2023.05
Server and FOH
Buffalo Wild Wings Restaurant
2017.11 - 2020.05
Front desk attendant/ Night Auditor
La Quinta Inn And Suites
2016.10 - 2017.05
Chief Bellman/ Transport Assistant
Doubletree by Hilton at Lafayette
2016.01 - 2016.07
GED -
YCP
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