Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Cashier
Exon Gas Station
05.2023 - Current
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Customer Service Representative Agent
Concentrix
02.2021 - 05.2023
Responded to customer requests for products, services, and company information.
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Handled customer inquiries and suggestions courteously and professionally.
Server and FOH
Buffalo Wild Wings Restaurant
11.2017 - 05.2020
Facilitated prompt and accurate seating and service of all guests
Received frequent customer compliments for going above and beyond normal duties
Maintained a professional tone at all times, including during peak rush hours
Continually kept carpets and floor clear of debris
Correctly calculated charges, issued bills and collected payments
Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
Front desk attendant/ Night Auditor
La Quinta Inn And Suites
10.2016 - 05.2017
Checking guests in and out
Observing and organizing daily financial and current in-house reports
Provide guests with any service our company provides in a quick, friendly and helpful manner as
well as maintain dexterity and cleanliness of Front of house setting.
Chief Bellman/ Transport Assistant
Doubletree by Hilton at Lafayette
01.2016 - 07.2016
Insured guest were provided exceptional service on top of tailored personality to create an
efficient, professional and friendly atmosphere from the time the guests arrive to the
establishment, up until the moment they leave the property
Providing services such as sorting
and loading luggage, greeting everyone with a friendly smile, and also secure and safe shuttle
transport to and from the airport and local business.
Education
GED -
YCP
Pineville, LA
06.2010
Skills
Cash Handling Accuracy
Organized
Time management
Detail-oriented
Strong communication skills
Flexible schedule
Team oriented
Strong work ethic independently
One on One Communication proficiency as well as group settings
Sales Expertise
Credit Card Payment Processing
Customer Relations
Timeline
Cashier
Exon Gas Station
05.2023 - Current
Customer Service Representative Agent
Concentrix
02.2021 - 05.2023
Server and FOH
Buffalo Wild Wings Restaurant
11.2017 - 05.2020
Front desk attendant/ Night Auditor
La Quinta Inn And Suites
10.2016 - 05.2017
Chief Bellman/ Transport Assistant
Doubletree by Hilton at Lafayette
01.2016 - 07.2016
GED -
YCP
Similar Profiles
Ali Raza BalochAli Raza Baloch
Vendor/ Cashier at Exon Gas StationVendor/ Cashier at Exon Gas Station