COREY S JONES
COLUMBIA,TN
Summary
Results-driven Sales Agent with experience in customer account management and effective communication. Expertise in utilizing CRM software to track sales progress and implement client retention strategies, aiming to drive customer satisfaction and business growth.
Overview
6
6
years of professional experience
Work History
Customer Account Representative
Rent A Center Warehouse & Retail Store
Columbia. TN
09.2025 - Current
- Assisted customers with account inquiries and product selections to enhance satisfaction.
- Processed rental agreements and payments accurately, ensuring compliance with company policies.
- Maintained inventory levels by coordinating stock replenishment and conducting regular audits.
- Utilized point-of-sale systems to manage transactions efficiently and resolve customer issues promptly.
Sales Agent
Benton Nissan of Columbia
Columbia, TN
01.2025 - 09.2025
- Assisted customers in identifying vehicle needs and preferences to enhance satisfaction.
- Conducted product demonstrations to highlight vehicle features and benefits effectively.
- Collaborated with team members to maintain organized inventory and ensure timely vehicle delivery.
- Utilized CRM software to manage customer interactions and track sales progress efficiently.
Traffic Control Flagger
Guardian Traffic Control
Goodlettsville, TN
05.2023 - 11.2024
- Directed traffic flow to ensure safety of workers and motorists in construction zones.
- Monitored site conditions, promptly addressing hazards to maintain compliance with safety regulations.
- Communicated effectively with team members and drivers to optimize traffic management strategies.
- Utilized hand signals and signage to guide vehicles through work sites, enhancing operational efficiency.
Traffic Control Flagger
AWP Traffic Control
Nashville, TN
01.2022 - 05.2023
- Assisted in training new flaggers on best practices and safety protocols for effective traffic control.
- Coordinated with local law enforcement to implement detours during major roadwork projects.
- Evaluated traffic patterns to suggest improvements for future projects, promoting safer work environments.
- Led daily briefings to review safety measures and ensure team readiness for upcoming shifts.
Credit Manager
Rent A Center Warehouse & Retail Store
Madison, TN
11.2019 - 08.2021
- Managed credit risk assessment to enhance loan approval processes.
- Developed and implemented effective collections strategies to reduce delinquency rates.
- Oversaw staff training on credit policies and best practices, fostering team efficiency.
- Analyzed customer financial data to determine creditworthiness and mitigate risks.
Education
No Degree -
Faulkner University
Montgomery, AL04-2008
High School Diploma -
Georgia Christian School
Dasher, GA05-2007
Skills
- Strong negotiation
- Data entry proficiency
- Client retention strategies
- CRM software expertise
Timeline
Customer Account Representative
Rent A Center Warehouse & Retail Store
09.2025 - Current
Sales Agent
Benton Nissan of Columbia
01.2025 - 09.2025
Traffic Control Flagger
Guardian Traffic Control
05.2023 - 11.2024
Traffic Control Flagger
AWP Traffic Control
01.2022 - 05.2023
Credit Manager
Rent A Center Warehouse & Retail Store
11.2019 - 08.2021
No Degree -
Faulkner University
High School Diploma -
Georgia Christian School