Cori Tubbs
56 Twin Channels Rd Queensbury ,NY
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Clinical Case Manager
Northern Rivers Family Of Services
09.2008 - 01.2018
- Developed individualized service plans to address client needs and goals.
- Coordinated multidisciplinary team meetings to ensure comprehensive care delivery.
- Monitored client progress through regular assessments and documentation.
- Facilitated access to community resources and support services for clients.
- Trained new staff on case management protocols and best practices.
Banquet Server
Queensbury Hotel
04.2016 - 06.2016
- Set up and dismantled banquet tables, ensuring optimal arrangement for guest experience.
- Served food and beverages promptly, adhering to presentation standards and customer preferences.
- Assisted in managing event timelines, coordinating with kitchen staff for seamless service delivery.
- Maintained cleanliness and organization of banquet areas, promoting a welcoming environment for guests.
- Responded to guest inquiries and requests efficiently, enhancing overall satisfaction during events.
Education
Bachelor of Arts - Psychology
SUNY Plattsburgh
Prattsburgh, NY05.2004
Skills
- Computer proficiency
- Problem resolution
- Customer relations
- Data entry
- Great communication skills
- Professional telephone demeanor
- Scheduling
- Follow-up skills
- Ability to multitask
Timeline
Banquet Server
Queensbury Hotel
04.2016 - 06.2016
Clinical Case Manager
Northern Rivers Family Of Services
09.2008 - 01.2018
Bachelor of Arts - Psychology
SUNY Plattsburgh
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