Corin Fiondella
Riverview
Summary
Experienced & Driven Manager With Many Years of Experience in Customer Services. Leader with Strong Work Ethic Striving For Overall Best Results For The Customer Experience. Setting High Standards For Oneself To Grow Within a Company & Expand Work Knowledge. Providing Support For Customers/Associates to Deliver Best Results for Quality Experience. Ready to Execute Time Management Skills While Building a Great Relationship With Customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Manager
Wayne Metro Community Action Agency
03.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Corrections Officer
Monroe County
10.2023 - 03.2024
- Regular head count of inmates
- Monitors inmate behavior and reports unusual behavior to ensure safety
- Conduct regular searches of inmate areas like cells, recreational room, and showers for unauthorized item
- Assist other correctional officers with management of inmates
- Write regular report activities
Client Relationship Representative
First Merchant Bank
08.2021 - 08.2023
- Providing High Quality Customer Service by Accurately/Effectively Completing Bank Transactions/ Suggestion the Products/Services That Meet the Current/Future Financial Needs of Customers
- Handling Bank Transfers
- Assisting with Online Accounts
- Accepting Deposits/Answering Banking or Financial related questions
Custodian
Wayne State University
03.2019 - 07.2021
- Cleaning Offices
- Trash Takeout
- Sweeping, Vacuuming & Scrubbing/Mopping Floors
- Detailing Bathrooms/Classrooms
Property Manager
Detroit Property Exchange
08.2018 - 10.2019
- Overseeing a team of Resident Maintenance staff/Enforcing Rental Terms
- Assisting tenants with maintenance Requests/Overseeing the process of preparing properties for new tenants
- Reporting the property's Financial status occupancy & Expiring leases to property owners
Warehouse Associate
Champion Foods
08.2017 - 07.2018
- Assisting with Preparing/Completing Shipments & Processing Orders & Loading for Transport
- Received Shipments/Stored Goods in Warehouse
- Oversaw all products leaving the Warehouse to Ensure Accuracy/Integrity of all Shipment
Education
Real Estate Course -
Real Estate One
Southfeild, MI10.2018
High School Diploma -
Ecorse High School
Ecorse, MI06.2016
Skills
- Communication
- Time Management
- Leadership
- Organizational
- Detail-Oriented
- Team Management
- Customer Service
- Problem Solving
- Public Speaking
- Writing
- Adaptability
- Dependability
- Decision-Making
- Conflict Resolution
Certification
NMLS
Timeline
Case Manager
Wayne Metro Community Action Agency
03.2024 - Current
Corrections Officer
Monroe County
10.2023 - 03.2024
Client Relationship Representative
First Merchant Bank
08.2021 - 08.2023
Custodian
Wayne State University
03.2019 - 07.2021
Property Manager
Detroit Property Exchange
08.2018 - 10.2019
Warehouse Associate
Champion Foods
08.2017 - 07.2018
Real Estate Course -
Real Estate One
High School Diploma -
Ecorse High School
NMLS
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