Corin Hartman
Victoria
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Yamato. Proven ability to enhance guest experiences through effective engagement and cash handling. Recognized for driving sales growth by leveraging upselling techniques and fostering loyal customer relationships. Committed to maintaining high operational standards.
Overview
12
12
years of professional experience
Work History
Server
Yamato
Victoria, TX
02.2017 - 04.2026
- Delivered exceptional customer service to enhance overall dining experiences for guests.
- Facilitated menu knowledge by addressing inquiries regarding ingredients and preparation methods.
- Ensured cleanliness of dining area while adhering to health and safety standards.
- Executed payment processing and managed cash register operations with precision.
- Oversaw inventory management by restocking supplies and monitoring stock levels consistently.
- Executed effective multitasking by overseeing multiple tables concurrently while ensuring high service quality.
- Operated POS system to process orders, manage billing, and oversee complimentary item distribution.
- Fostered strong relationships with loyal customers to enhance retention.
- Resolved customer complaints and concerns with professionalism, ensuring swift resolutions.
- Facilitated training for new hires by delivering guidance on restaurant standards and best practices.
- Leveraged upselling techniques and comprehensive menu knowledge to drive sales growth.
Bartender
Red Lobster
Victoria, TX
06.2014 - 02.2017
- Executed beverage preparation and service in accordance with established recipes and presentation standards.
- Oversaw cleanliness and organization of bar area to enhance operational efficiency during peak service times.
- Oversaw inventory management processes to ensure timely reordering of supplies.
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Facilitated training sessions for new team members on bartending techniques and operational procedures.
- Oversaw alcohol consumption to ensure responsible drinking practices among guests.
- Oversaw cash handling operations, ensuring precise accounting at shift conclusion.
- Assisted with opening and closing procedures by printing sales reports. Supported shift transitions by preparing cash drawers. Aided in inventory management to maintain stock levels.
- Cultivated loyal clientele through exceptional service delivery and proactive engagement in friendly conversations.
- Enhanced customer experience by upselling menu items, resulting in increased per sale revenues.
Education
EMT -
Victoria College
Victoria, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Yamato
02.2017 - 04.2026
Bartender
Red Lobster
06.2014 - 02.2017
EMT -
Victoria College