Corina Guzman
Arlington,TX
Summary
Industrious sales manager with demonstrated skills in customer service and product merchandising. Maintains good knowledge of products to offer best possible service. Meets challenging daily demands with excellent multitasking skills and hard working approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Full Time Sales Manager
Kohl’s
11.2022 - Current
- Secured and maintained a cash safe, controlling access and ensuring compliance with all company regulations.
- Managed men's, Junior's and misses (MJM) department.
- Trained employees to deliver outstanding customer service.
- Promoted in store credit card to meet and exceed daily goals.
- Responsible for daily sales and operations.
- Manged a team of 50+ employees.
Sales Supervisor
Columbia Sportswear Company
07.2021 - 11.2022
- Managed the sales floor and supervised employees to complete daily tasks based on the needs of the business.
- Assisted with recruitment and training new staff.
- Counted cash drawers and made daily deposits.
Designated Key Holder (DKH)
Columbia Sportswear Company
12.2020 - 07.2021
- Assisted customers with questions and needs.
- Provided outstanding customer service which led to Human Resources (HR) putting me in the company's Consolidated Retail Communication (CRC).
- Supported store management with start of day and close of day procedures as necessary.
- Handled stressful situations professionally and multitasked with ease.
PT Sales Associate
Columbia Sportswear Company
01.2019 - 12.2020
- Learned how to meet sales goals by managing key performance indicators (KPIs).
- Effectively merchandised a variety of departments to visually match the Columbia brand.
- Built a rapport with customers to determine their needs, answer their questions about our products and recommend the right solutions.
- Met and exceeded Columbia's Greater rewards (CGR) expectations on a week to week basis.
Seasonal Sales Associate
Columbia Sportswear Company
10.2018 - 01.2019
- Accomplished multiple tasks in a fast-paced environment.
- Located items for customers by checking different Columbia stores and online options.
- Created great customer experiences through personalized sales support.
- Processed credit card payments and accurately handled cash.
PT sales associate
Michael Kors
05.2018 - 01.2019
- Worked independently but within a team environment.
- Explained promotions and special offers to customers.
- Demonstrated selling experience in a fast-paced, service oriented retail setting.
Education
High School - undefined
Rancho Verde High School
Moreno Valley, CA05.2017
Skills
- Customer Service
- Hardworking
- Dedicated
- Loyal
- Leadership Experience
- Problem Resolution
Certification
CPR/ first aid
Timeline
Full Time Sales Manager
Kohl’s
11.2022 - Current
Sales Supervisor
Columbia Sportswear Company
07.2021 - 11.2022
Designated Key Holder (DKH)
Columbia Sportswear Company
12.2020 - 07.2021
PT Sales Associate
Columbia Sportswear Company
01.2019 - 12.2020
Seasonal Sales Associate
Columbia Sportswear Company
10.2018 - 01.2019
PT sales associate
Michael Kors
05.2018 - 01.2019
High School - undefined
Rancho Verde High School
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