Corina Watson

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Updated account information to maintain customer records
• Applied administrative knowledge and courtesy to explain procedures and services to patients
• Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures
• Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements
• Investigated insurance claims denials and appeals
• Verified insurance eligibility and coverage for patients
• Filed and maintained patient records in accordance with HIPAA regulations.

• Fulfilled customer shipping needs by completing all purchase orders and customer invoices
• Devised processes to boost long-term business success and increase profit levels
• Promoted business via social media to generate leads and maximize brand identity
• Introduced new methods, practices, and systems to reduce turnaround time
• Researched trends and current innovations to determine competition and develop competitive pricing points
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Led a team of 5 to deliver accurate financial reconciliations daily
• Mitigated risk by implementing internal controls and
safeguards for revenues and expenditures.
• Executed financial due diligence tasks on daily basis
to maintain optimal company finances.
• Led a team of 3 dedicated to a research project
• Actively participated in multi department round tables to drive new product implementation • Analyzed financial data to identify trends, risks and
opportunities
• Supervised accurate, efficient, and compliant
completion of daily financial reporting packages.
• Utilized financial software to prepare
financial reporting.
• Maximized performance by monitoring daily
activities and mentoring team members.

• Transmission of ACH and wire transactions
• Mitigated risk by implementing internal controls and safeguards for revenues and expenditures
• Executed financial due diligence tasks on a daily basis to maintain optimal company finances
• Reconciled monthly statements, invoices, and expense accounts, keeping records accurate and current
• Drafted treasury reports to support management decision-making needs
• Analyzed financial data to identify trends, risks, and opportunities
• Accurately completed financial statement audits and thoroughly reviewed results
• Supervised accurate, efficient, and compliant completion of monthly financial reporting packages
• Utilized financial software to prepare consolidated financial statements
• Maximized performance by monitoring daily activities and mentoring team members
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to the payroll processing database
• Calculated, validated accuracy of, and submitted commission payments within specified deadlines
• Managed journal entries, collection efforts, reconciliations, and payroll processing.