Corinn DelPezzo
Mechanicville
Summary
Dynamic hospitality professional with a proven track record at Garden City Cafe, excelling in customer service and operational efficiency. Skilled in multitasking and team leadership, I have successfully enhanced guest satisfaction and driven sales growth through strategic initiatives. Committed to fostering a collaborative environment while training and developing staff for success.
Overview
20
20
years of professional experience
Work History
Bartender/Server
Levy Restaurants-NYRA
Saratoga Springs
03.2024 - Current
- Ensured seamless guest experiences during high-volume events and weekends.
- Managed cash handling processes, balancing cash drawers and preparing sales reports.
- Maintained accurate financial records to support operational integrity.
- Fostered collaboration through effective communication with colleagues.
Server/Bartender
Thirsty Owl Wine
Saratoga Springs
03.2021 - 06.2024
- Managed multiple tables, delivering prompt service to all guests while maintaining quality standards.
- Utilized POS system to process orders, manage billing, and handle complimentary items efficiently.
- Collaborated with team members to optimize workflow during busy shifts and enhance customer experience.
Manager of Operations
Garden City Cafe
Palm Beach Gardens
01.2014 - 09.2020
- Streamlined front-of-house operations to enhance customer satisfaction and brand reputation.
- Resolved customer complaints promptly, improving overall service quality.
- Collaborated with chef on new menu items, contributing to sales growth.
- Conducted daily pre-shift meetings to reinforce team communication regarding menu updates and promotions.
- Fostered positive work environment, reducing employee turnover through competitive compensation strategies.
- Oversaw daily FOH operations, ensuring seamless service and meeting customer expectations.
Manager of Business Development and Sales
Loggerhead Fitness
Juno Beach
04.2005 - 06.2015
- Managed client records and reservations through property management software for operational efficiency.
- Led and motivated team to achieve performance goals while delivering high-quality service.
- Drove revenue growth by identifying new market opportunities and implementing strategic sales initiatives.
Education
Real Estate License-Realtor - Real Estate
New York Real Estate
New York, NY10.2022
Real Estate License-Realtor - Real Estate
Fitzpatrick Real Estate
Palm Beach Gardens, FL03.2015
Skills
- Multitasking and time management
- Customer service excellence
- Operational efficiency
- Team collaboration and leadership
- Sales growth
- Training and development
Timeline
Bartender/Server
Levy Restaurants-NYRA
03.2024 - Current
Server/Bartender
Thirsty Owl Wine
03.2021 - 06.2024
Manager of Operations
Garden City Cafe
01.2014 - 09.2020
Manager of Business Development and Sales
Loggerhead Fitness
04.2005 - 06.2015
Real Estate License-Realtor - Real Estate
New York Real Estate
Real Estate License-Realtor - Real Estate
Fitzpatrick Real Estate
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