Corinne Ballesteros
ACPCC
PORTERVILLE,CA
12
years of professional experience
Detail-oriented administrative professional with experience in reception and customer service. Skilled in multi-line phone handling, calendar coordination, data entry, and maintaining confidential records. Currently pursuing a Sociology degree with a focus on counseling and social services, offering strong organizational skills and a commitment to efficient office operations.
Work History
Receptionist
5 Years 11 Months- Greeted visitors professionally, verified information, and directed clients to correct services.
- Scheduled appointments, coordinated calendars, and maintained accurate front desk records.
- Managed multi-line phone system, routing inquiries and messages to appropriate departments.
- Processed incoming correspondence, deliveries, and confidential documents with discretion.
- Perform Pharmacy related duties.
Customer Service Representative
1 Year 3 Months- Resolved customer inquiries and provided accurate account information using CRM and call handling systems.
- Processed orders, payments, and account changes with attention to detail and policy compliance.
- Coordinated issue resolution across departments to support timely follow-up and customer satisfaction.
- Documented service requests and updated records to maintain clear, consistent customer histories.
Administrative Assistant
1 Year 8 Months- Streamlined office workflows by standardizing administrative procedures and templates.
- Answered the multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
High School Diploma
Associate of Arts
Skills
Communication skills
Phone communication
Records maintenance
Appointment scheduling
Organization skills
Time management
Inventory management
Timeline
Receptionist
ACPCC
11.2020 - CurrentRead More
Customer Service Representative
HFD
12.2018 - 03.2020Read More
Administrative Assistant
Todd Companies
02.2015 - 10.2016Read More
Porterville College
Associate of Arts
Read More
Porterville Adult School
High School Diploma
Read More