Corinne Kalb
Post Falls,Idaho
Summary
Reliable and hardworking. Coachable and willing to learn new things. Friendly and energetic with the guests I serve and with the team. Organized and clean is what I like to see. My best is to bring a happy attitude wherever I am. Love to encourage people to better themselves and I strive to become better in my areas of opportunity. Integrity is not negotiable and I aim for excellence.
Overview
5
5
years of professional experience
Work History
Server
Red Robin
09.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Front Desk Receptionist
Mountain View Chiropractic
11.2022 - 02.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Expedited check-in and check-out procedures for an average of 90 patients a day, ensuring seamless experiences during their visits.
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Barista\Shift Lead
Terre Coffee And Bakery
12.2020 - 04.2022
- Resolved customer complaints and reported issues to senior management.
- Delegated tasks to fellow employees and monitored activities and task completion.
- Completed opening and closing duties to facilitate business operations.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Counted cash on hand at shift change and closing to determine shortages or overages.
- Complied with company safety procedures, policies, and regulations to promote safe working environment.
Cashier\Shift Lead
Panda Express
11.2018 - 11.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
GED -
Alpha Omega Publications, Homeschool Program
N\A06.2020
Skills
- Table Bussing
- Safe Food Handling
- Guest Engagement
- Supply Restocking
- Food Running
- Menu Memorization
- Point of Sale Operation
- Upselling Techniques
- Team Collaboration
- Positive Attitude
Languages
American Sign Language
Elementary
Timeline
Front Desk Receptionist
Mountain View Chiropractic
11.2022 - 02.2023
Server
Red Robin
09.2022 - Current
Barista\Shift Lead
Terre Coffee And Bakery
12.2020 - 04.2022
Cashier\Shift Lead
Panda Express
11.2018 - 11.2020
GED -
Alpha Omega Publications, Homeschool Program