Corinne Kemp
Grand Rapids,Michigan
Summary
Dynamic and detail-oriented restaurant server with a proven track record at Real Seafood Company, excelling in customer satisfaction and cash handling. Recognized for fostering strong guest relationships and training new staff, ensuring exceptional service and operational efficiency. Committed to enhancing the dining and overall experience for all through effective communication and organization.
Experienced with providing excellent customer service and ensuring guest satisfaction. Utilizes effective communication and problem-solving skills to enhance all experiences. Track record of collaborating with colleagues and maintaining flexibility in dynamic restaurant settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restaurant Server
Real Seafood Company
10.2024 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
Restaurant Server
Bobcat Bonnies
10.2021 - 12.2024
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Server
Boatwerks Waterfront Restaurant
06.2014 - 10.2021
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
High School Diploma -
Black River Public School
Holland, MI05-2015
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Detail-oriented
- Cash handling
- Exceptional communication
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Restaurant Server
Real Seafood Company
10.2024 - Current
Restaurant Server
Bobcat Bonnies
10.2021 - 12.2024
Restaurant Server
Boatwerks Waterfront Restaurant
06.2014 - 10.2021
High School Diploma -
Black River Public School