Open To Work
Corinne Saxon
Arvada,CO
Summary
Guest Services professional with background in delivering exceptional customer experiences in hospitality environments. Skilled in problem-solving, conflict resolution, and maintaining customer satisfaction. Known for strong team collaboration, adaptability, and consistently achieving results. Proficient in handling guest inquiries, managing reservations, and ensuring smooth operations. Reliable, flexible, and focused on enhancing guest services and operational efficiency.
Overview
5
5
years of professional experience
Work History
Guest Service Representative
Ocean Prime
Denver, CO
08.2025 - Current
- Assisted in managing front desk operations, ensuring smooth check-in and check-out processes.
- Collaborated with team members to enhance guest satisfaction through effective communication and support.
- Developed rapport with guests, fostering repeat business through personalized interactions and attention to detail.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
Guest Service Representative
Casa Bonita
Lakewood, CO
05.2024 - 08.2025
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided excellent customer service by anticipating customer needs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Managed reservations using OpenTable software system.
- Greeted customers and escorted them to their tables.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Guest Service Representative
Nothing Bundt Cakes
Wheat Ridge, CO
05.2023 - 08.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Maintained up-to-date knowledge of services, promotions, and local attractions for guest recommendations.
Cashier
Bliss Frozen Yogurt
Arvada, CO
05.2021 - 12.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Bachelor of Science - Hospitality Leadership
Metropolitan State University of Denver
Denver, CO05.2028
High School Diploma -
Ralston Valley High School
Arvada, CO05.2023
Skills
- Organization and Cleanliness
- Teamwork and Collaboration
- Issue resolution
- Clear communication
- Friendly, Positive Attitude
- Currency Handling
- Telephone Etiquette
- Event and party planning
- Customer service
- Detail-oriented
Timeline
Guest Service Representative
Ocean Prime
08.2025 - Current
Guest Service Representative
Casa Bonita
05.2024 - 08.2025
Guest Service Representative
Nothing Bundt Cakes
05.2023 - 08.2023
Cashier
Bliss Frozen Yogurt
05.2021 - 12.2021
Bachelor of Science - Hospitality Leadership
Metropolitan State University of Denver
High School Diploma -
Ralston Valley High School