Corinne Schirmer
Melrose Park,IL
Summary
Dynamic and results-driven manager with extensive experience in team leadership, operational excellence, and loss prevention. Expertise in guiding staff to exceed performance goals while effectively managing daily store operations and implementing innovative strategies that significantly enhance customer satisfaction and sales. Proven track record in minimizing shrinkage, streamlining processes, and maintaining exceptional visual and service standards. Recognized for a collaborative leadership style and a hands-on approach, consistently committed to driving organizational success and achieving key objectives.
Overview
14
14
years of professional experience
Work History
Assistant Store Director
Jewel Osco
01.2018 - Current
- Set and achieved highest standards of retail execution to help store consistently meet forecasted numbers and exceed customer expectations
- Supervised employees and different store departments.
- Conducted inventory analysis to determine optimal stock levels.
- Handled customer complaints, requests and questions promptly to satisfy needs and retain business
- Forecasted expected demands and created plans to accomplish objectives within set budgets
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Shift Manager
Starbucks
01.2015 - 06.2018
- Directed, trained, and evaluated employees to uphold brand standards and meet performance objectives.
- Managed the daily shift needs including human resources, supply inventory as well as created company market displays
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coordinated merchandising, promoted new products and increased brand awareness.
Starbucks Kiosk Manager
Tom Thumb Food Stores
09.2013 - 01.2015
- Reported to both Starbucks Corporate management as well as Tom Thumb management to support the departments needs and goals
- Responsible for all aspects of kiosk function including the hiring and training of baristas, ensuring that all company expectations were met to Starbucks standards
- Created the weekly schedule based on hourly budget, forecasted sales, and work flow
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
Medical Assistant
Healthcare Clinic of Wallgreens
12.2012 - 09.2013
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
High School Diploma -
Naperville Central High School
Naperville, ILMedical Assistant Diploma -
Everest
Aurora, ILSkills
- Proficient in conflict management
- Customer satisfaction enhancement
- Supervise daily operations
- Coaching and Mentoring
- Customer-oriented service
- Delegation and Accountability
- Staff training and Onboarding
- Loss Prevention/Shrink Reduction
- Compliance and Safety Management
Accomplishments
Served as Store Safety Captain, conducting monthly safety inspections and leading team meetings for employee awareness.
Led PIT Equipment Training and Cerification, overseeing all training and compliance processes
Timeline
Assistant Store Director
Jewel Osco
01.2018 - Current
Shift Manager
Starbucks
01.2015 - 06.2018
Starbucks Kiosk Manager
Tom Thumb Food Stores
09.2013 - 01.2015
Medical Assistant
Healthcare Clinic of Wallgreens
12.2012 - 09.2013
High School Diploma -
Naperville Central High School
Medical Assistant Diploma -
Everest